Ottolenghi Notting Hill Reviews Summary

Food Quality

Pros:

• "The freshest most delicious salads & cakes ever. Simple salads made to taste sensational."
• "Everything looks amazing, and everything tastes amazing."
• "Food is original, fresh and super tasty."
• "Pure quality. Every time we get baked goods from here we are blown away by the consistency and quality."
• "The food is as fantastic as you would expect from this Chef, but in a casual, homey setting, with almost a California feel to the place."
• "Great food."
• "The salads and the deserts were amazing."

Cons:

• "Some of the vegetables were raw, which I did not enjoy."
• "Disappointingly the appearance was better than the actual taste and I was left underwhelmed."
• "Salads don't seem to be as diverse as pre Covid times - maybe an ingredients issue."
• "Chicken was cold and bland, and seabass was also cold and very hard."
• "Quite ordinary...expected more...we had a dry flavourless cake, potatoes which were run of the mill and foccaccia which could have used a lot more flavour."
• "Last Sunday, had one main, a mix of different salads and desert. Was good, especially the aubergine but not exceptional as described by a lot of people."
• "You get some bare salad leaves and some boiled cold broccoli takeaway, enough for 1 person- it’s going to cost 13£... and is not anything special what so ever."

Service

Pros:

• "The staff give out a very positive energy and is very attentive and available."
• "Lovely staff. Beautiful interior."
• "Excellent service! The girls working there are the best, especially Charlotte Petra Goula and Andreea!"
• "Customer service is amazing as well, staff are always nice and helpful."
• "They were all really friendly and very efficient."
• "Food is delicious and the quality is excellent, staff members are kind, efficient and professionals!"
• "Staff is also very kind and welcoming."

Cons:

• "Not always friendly staff."
• "7 people working at this little shop behind the counter and soo slow! Terrible those ladies zero motivation to work, sleepy, rolling the eyes as it is busy, they are frustrated it is obvious."
• "Most of the front of house was jolly and helpful apart from one of them who looked like she had a rough day and it reflected on her customer service."
• "Staff act like you are an inconvenience to them and are not nice."
• "The staff who serve are not brilliant, don't speak much English and are unhelpful plus being a bit up themselves."
• "Food is great but the place is let down by unfriendly and unprofessional staff who really don't make you feel welcome."
• "While I was waiting to pay, the counter person though readily overlooked me to let the man who came in behind me pay."

Value for Money

Pros:

• "I love what they do and feel given the creations I feel it is great value for money."
• "Not saying it's expensive because you get your money's worth, just not ideal for trying lots of things."
• "Best harmony of quality in terms of ingredients, nutritional value, flavour and value for money, with no compromise in any of these criteria."
• "Great use of flavours. I think you really have to appreciate food to understand the value of this place but it is genius."
• "Even the hummus was noticeably delicious...i know, hummus is hummus, but not if we're at Yotam's place."
• "The entire meal was absolutely marvelous! Especially loved the salmon and the aubergine!"
• "Pretty much a must visit if you appreciate modern Mediterranean cuisine."