NRG Gym Manchester Reviews Summary

Equipment and Facilities

Pros:

• "The equipment is top tier, however since joining in August, the water tap and cubic toilet has been broken."
• "I love NRG Stretford, the two main reasons are the staff and the hammer strength equipment."
• "With the sheer amount of equipment available, and at that price too, it's easily one of the best gyms in Manchester."
• "This gym has truly exceeded my expectations in every way possible. From the moment you walk in, you're greeted by a friendly and knowledgeable staff."
• "Brilliant gym, the staff are really helpful and there’s always a member on site if needed."
• "The Gym is big and spacious. It has everything one needs for an effective workout including a sauna room."
• "There are loads of great things about this gym, variety of equipment is really good."
• "NRG Manchester is a fantastic gym with amazing facilities they continue trying to improve."

Cons:

• "The sauna is normally always turned off or full."
• "The changing room facilities are very very poor, with food, junk, razors, dirty boxes and clothes left all over the floor."
• "However the gym fails massively in their ability to get things fixed, I’ve been a member for 6 months and one water tap is still broke."
• "The dirtiest most untidy and poorly managed gym I’ve ever seen. You see the same litter left in the exact same place for days."
• "Good gym with good equipment but seems to be really poorly managed."
• "The kit I’m this gym is great with it being hammer strength and life fitness but it needs more."
• "The gym is big which is nice but a lot of the equipment/attachments are broken or really dirty."
• "Poor hygiene! The equipment is the best of the best but the cleaning and hygiene standards are poor."

Staff and Management

Pros:

• "I love NRG Stretford, the two main reasons are the staff and the hammer strength equipment. The staff have such a heartwarming aura and are always happy to help."
• "So far so good was given a tour by Michael who has been so welcoming and great can't wait to come back and use all the facilities."
• "This gym has truly exceeded my expectations in every way possible. From the moment you walk in, you're greeted by a friendly and knowledgeable staff."
• "Brilliant gym, the staff are really helpful and there’s always a member on site if needed."
• "Great gym, very inclusive and the staff are extremely friendly!! Work with coach Aqeel as my trainer and so far so good😊."
• "NRG Manchester is a fantastic gym with amazing facilities they continue trying to improve. It is a positive environment to train in and has great staff currently working there."
• "I have been going to this gym since almost 5 months. Loved it each time, staff very approachable, good vibes and a great atmosphere."
• "This gym is great. Coach Herty is very friendly and helpful. Everyone very welcoming and lots of machines to use."

Cons:

• "Good gym with good equipment but seems to be really poorly managed."
• "Staff have been without leadership for a long time which has lead the gym to become unclean in many areas."
• "The mens locker room is a disgrace, there is no respect from the vast majority."
• "I hope the new manager gets a grip of the situation and of the morons this gym calls members."
• "Cancelled my membership after moving house, then received an email saying I owe more money after cancelling my membership."
• "The customer service is woeful, I had to email 3 times to cancel my membership and even then I still got charged."
• "Despite cancelling over a year ago I've recieved an email this morning telling me my membership is now increasing."
• "AVOID AVOID AVOID! Asked for my account to be frozen more then 4 TIMES due to have an op on my knee!!!! Was told all 4 TIMES that had been DONE YET THEY WERE STILL TAKING MY MONEY."

Cleanliness and Maintenance

Pros:

• "So far so good... Also may I say how clean the facilities are as I saw a member of staff wiping down all the treadmills after use."
• "This is a top tier gym. Changing rooms, equipments, sauna and machines were all clean and tidy!"
• "Honestly one of the best gyms I have been to in Manchester. Great quality equipment, amazing music choices as well as volume levels, gorgeous sauna facilities and lovely staff."
• "Really good gym. Spacious with lots of equipment. Staff are friendly and management seems to be on the ball with fixing equipment/facilities quickly."
• "I’m a firefighter and for the price of this gym you can’t go wrong. People are really fussy these days and all the equipment is amazing."
• "worth all the hype. always clean, well equipped, great range of weights. staff did listen to complaints about the lack of range of weights into the females only area and gave us a full set."
• "NRG Gym is a real nice environment especially the polite helpful staff that keep it functioning , and the cleaners which maintain it in tidiness."
• "The gym itself is good. But the state the women’s bathrooms are always in is disgusting. Hair all over the floor, never any toilet roll in any toilets, sanitary bins overflowing."

Cons:

• "The changing room facilities are very very poor, with food, junk, razors, dirty boxes and clothes left all over the floor."
• "The gym and all of the machines (cardio and weight machines) are always very dirty, there is litter all over the gym."
• "The men’s locker room is a disgrace, there is no respect from the vast majority, leaving chewing gum and tissue paper IN THE SINK."
• "I joined NRG last year. I thought it was an incredible gym at first. Great equipment, set up, and spaces but unfortunately the hygiene and cleaning has become very poor."
• "Nice gym but the cleaning standards are very low. The toilets are very dirty and the sanitary bins are very often overflowing ugh, the showers are vile and often no toilet paper or soap."
• "It's a big gym and quite spacious. Personally I don't like it as it's quite busy, even if you go off peak hours. It has a lot of equipment and a boxing room as well as a female only room. It's quite popular but for me, I prefer quieter gyms where you can go do what you want and don't have to wait around for equipment / machines."
• "I’m very disappointed as this is the second time I’ve been in the sauna for a good 10 minutes + and it’s not turned on… it’s a shame as you look forward to using it after a gym session."
• "My email of 07.12.22 is yet to be responded to. I can no longer shower in those changing rooms, it's incredibly unhygienic and would never pass a health & safety check."
• "Started to PT here about a month ago at 18 years old, in this time the manager and assistant manager victimised me, manipulated me and bullied me into resigning without me knowing! Left me in a bad place mentally really affecting my mental health."
• "I joined this gym before they opened. Due to their delays, I cancelled my direct debit and stayed with my existing PureGym until they were opened. There was no way of contacting the gym, there still doesn't seem to be."