The Old Court Hotel Reviews Summary

Food Quality

Pros:

• "The food was very reasonably priced and tasted delicious, I will definitely be returning."
• "All meals were excellent."
• "The locally sourced homemade food was divine."
• "Food was excellent. All the signs that this place is well run."
• "The evening meal was lovely, couldn't fault it in any way."
• "The Yorkshire pudding was great and the sticky toffee pudding was greater."
• "Lovely meal, good portion sizes, the chips where the best I've ever eaten with a pub meal."

Cons:

• "The roast potatoes appeared to be from frozen like aunt Bessie's, and the veg, on sharing plates throughout the table, was not enough for the amount of meals."
• "Very poor quality food at premium prices."
• "Sunday Roast was smothered in salty gravy and my partner couldn't get past a mouthful of the fishcakes as they were inedible."
• "The food was mediocre and the service slow."
• "Awful food and service! Probably the worst pub food we’ve ever had."
• "Food very overpriced for what you get."
• "The food was low quality at a high price."

Staff and Service

Pros:

• "A very warm and accommodating welcome despite 10 of us pitching up for lunch at 1.30pm without a reservation."
• "A warm welcome greeted us together with the friendliest of hotel staff."
• "The staff were the highlight, they were all friendly and obviously cared about their job."
• "Staff are brilliant. Will definitely be back."
• "All the staff were polite, friendly and attentive."
• "Staff really helpful and attentive...would Definitely recommend."
• "The staff were excellent and could not be faulted."

Cons:

• "Extremely rude front of house, came across extremely confrontational and unwelcoming."
• "Service was ok, had to ask for mayonnaise multiple times and got eye rolls when we kept asking."
• "Service was slow, a lot of young staff who were more concerned about talking than serving."
• "Service was good as there were quite a few xmas parties going on, food was fair but the sprouts must of the been shown the hot water and they jumped out!!"
• "Service was slow, a lot of young staff who were more concerned about talking than serving."
• "Once we were finally seated food service was slow."
• "The service however, was disappointing."

Accommodation

Pros:

• "Our room was so comfortable, quiet and relaxing."
• "Beautifully clean rooms."
• "Fantastic location and huge rear garden for sunny days and wedding parties."
• "Lovely building, great room and friendly staff."
• "Very charming & picturesque building."
• "The room was fine but no facility for the dog no bowl, cushion or towel 10£ charge was really just an add on for nothing."
• "The room was very clean and comfortable."

Cons:

• "Towels were still wet on day 2 from showers on morning of day 1 as no heating on."
• "Pillows like solid lumps."
• "The room we had was pretty standard, where everything fell apart was the breakfast, totally inedible."
• "Some rooms a bit tired, smaller rooms are very compact."
• "Unfortunately the walls are incredibly thin and absolutely every sound can be heard from one room to the next."
• "Room was quite small but a very old building so expected."
• "The floor by where we sat was gross loads of old food which had been dropped and not cleaned up (been there a while it looked!)"

Value for Money

Pros:

• "The food was very reasonably priced and tasted delicious, I will definitely be returning."
• "Superb value for what we got."
• "Proper country pub feel serving delicious food at good prices."
• "With very reasonable prices for the room and restaurant we will be staying here again on our next visit to the Wye."
• "Prices very very good, very friendly service despite the unfortunate incident."
• "Best price around for what you get (room and breakfast)."
• "The prices were fair, given that we've noticed prices have gone up."

Cons:

• "Lovely building, great room and friendly staff, let down badly by the ludicrous price charged for breakfast."
• "However, the drinks seemed extremely expensive."
• "Terrible experience, for £20-30 more you can get a much better place."
• "Food very overpriced for what you get."
• "Astonishingly overpriced at more than £14."
• "Overpriced for poor quality meals."
• "NOT GOOD VALUE FOR MONEY."