Address: 47 Commercial St, Batley, WF17 5EP, United Kingdom
Phone: +441924477959
Rating: 4.0
based on 113 reviews.
Service
Pros:
"The staff at the front always go the extra mile great service great banter always feel welcome."
"Whenever I order from here they always get the food ready as quick as they can."
"Staff are great though, honest and work very hard."
"We were served today by the lovely Ish, he went above and beyond to make sure we were happy."
"Service was good and fast."
"Excellent experience absolutely fantastic service by Zaid and Ismail, other guys too."
"The guy who served me was also friendly, and actually helped me order."
Cons:
"First time i went here today... the guy took four phone orders before serving me."
"Waited almost half an hour for a simple burger."
"The service was disgraceful, we waited 30 mins, went to counter to be told they had forgotten us."
"Service was particularly slow."
"The service is so slow."
"Really awful and disappointing service, I have ordered an order of £67 and I did not get any good service at all!"
"Food was nice but take too long to make the order and staff is bit slow on taking order and surving they don't know who ordered and which person to surve."
Food Quality
Pros:
"Had half grilled chicken with chips in Buffalo sauce. Absolutely tasty."
"Never fails to impress! The consistency of flavours is always bang on."
"The original wrap was delicious with the yummy mango sauce."
"Highly recommend the Peri burger meal. Generous fillets of chicken on a soft bap with fresh salad and sauces."
"The butterfly chicken dishes are very generous in size and taste delicious."
"The chicken was crispy and tasty, succulent and juicy."
"One of the best for fried chicken and burgers."
Cons:
"Absolute rip off £15 for 2 chicken burgers with hash browns no chips no drink and only a 3 star hygiene rating."
"The chicken is pink inside, so they don’t wash their chicken properly."
"Food is always cold when you order through ubereats or justeat etc."
"Food was of very poor quality."
"The chicken we got was raw and slimy in the middle."
"Chicken wrap had very stale chicken in it, lots of bits of batter."
"The chicken however was the worst, I didn’t even want to take a photo as it was red raw inside."
Value for Money
Pros:
"This branch is 100x fresher than bradford one."
"Food variety and quality is great and easy to recommend."
"I am blown away by the quality, quantity and prices that Chickano's offer!"
"The prices offered are reasonable and comparable to the market average."
"The prices are very competitive for what they are offering."
"The cheapest meal which included a drink was just £3.99 and the most expensive was just less than £8 so for just over £25 quid we were all (over) fed and watered."
"Great food and best value."
Cons:
"15£ for 2 burgers in my opinion is a rip off, especially for the food you got."
"Way over priced."
"Absolute rip off. The prices have gone up yet the qualities gone down."
"They start overcharging for burgers at £6.00 for a meal which is absolutely scandalous!"
"RIP off Grilled burgers wasn’t cooked well and for the price of the meal started (£3.99) then increase to £4.70 (last year) now it so expensive price went up February 2019 to £6.00."
"Overpriced tho."
"Nothing so special too expensive and burgers too small and didn't like the chickens, chips."
Ambiance and Cleanliness
Pros:
"Really clean and very unique compared to local rivals."
"The shop was immaculate everywhere clean and tidy, if you like chicken you'll love Chickanos."
"Clean and bright eating area."
"Has got a decent amount of seating also. And some parking on the street outside."
Cons:
"Atmosphere - well it’s Batley town, so atmosphere is naturally not going to be good."
"It had a slightly cold potentially intimidating atmosphere within the place."
"This place was noisy, staff were shouting."
"Hi there I went today after it had been opened after 2 months and I found a maget insect in my food."
Customer Service
Pros:
"Amazing place, astonishing atmosphere, service untouchable."
"Lads who work there are great and friendly too."
"If i could I would give it 6 stars i would because there is always great customer service from the staff."
"I have seen police officers eating inside the restaurant also. Nice food and nice people."
"I went today and Brother Ash served us. Very nice human being and the service was spot on."
Cons:
"Pathetic services.. No one knows how to smile.....Rude receptionist."
"The service was awful and I found the person behind the till quite rude."
"One guy was extremely rude and unapologetic for getting the order wrong and missing items but another member of staff then rectified the problem and resolved the issue and was very understanding."
"Waited so long only one guy realised and tried to help me!!! Rest were stoic!!!"
"Batley chicanos is one of the most disappointing takeaways I have experienced for customer service."