Masala Zone Soho Reviews Summary

Food Quality

Pros:

• "The butter chicken thali and the chicken mangalore thali were excellent."
• "Everything was cooked to perfection and full of amazing spices."
• "The Butter chicken was very tasty, the naan was soft but crunchy, and it was overall a great experience."
• "The food was soooooo delicious and full of flavour and spices."
• "Perfect curry and totally authentic Indian food."
• "The food is really tasty with authentic Indian flavours."
• "Every single thing was delicious and up to standards, it is one of the best Indian restaurants in London, if not the best!"

Cons:

• "The menu is too less and not very diverse enough."
• "The vegan options are poor and most isn’t made from scratch because if it was they would take adjustments."
• "One dish in particular was rock hard, which was the sliders, even struggled to cut it with the knife."
• "But the vegetarian starters and mains were a little disappointing as I expected better."
• "The food however was poor. The curry was very small, had only a limited amount of vegetables in it, was only just warm and had no real flavour."
• "The food was disappointing for the price charged, e.g the Biryani lacked flavour."
• "The butter chicken didnt taste like authentic butter chicken, it was really bad."

Service

Pros:

• "Staff was very friendly and attentive."
• "The service was also very quick."
• "Top class service and amazing food."
• "Our waiter, Rodrigues, welcomed us with a warm smile and a level of service that I haven't encountered in quite some time."
• "The service is also top-notch, with friendly and attentive staff who go out of their way to make you feel welcome."
• "Incredible food and amazing customer service."
• "The staff is attentive and knowledgeable, enhancing the overall dining experience."

Cons:

• "Our experience here was not good at all, the waiter was rude because we asked him about the size of the plates."
• "He ruined my experience with his attitude and too little for the price you paid for."
• "The waiter was very rude, he forced us to order by coming to our table five times in 15 minutes."
• "I had to ask 3 different waiters for the bill as each one forgot once requested."
• "They also added a service charge even though the service was extremely slow and lacking."
• "The waiter who took our orders was very rude no smile no upselling no suggestions just in a hurry to take the order."
• "Service was a bit slow but overall OK."

Value

Pros:

• "Price: Decent for central London."
• "The price is ideal, great to try actual South Indian such as Dosa."
• "Moreover, the restaurant is very priceworthy."
• "Central London prices but the food was certainly worth it."
• "Quite Reasonable for the location."
• "Good value for money."
• "Prices are reasonable for its Central location."

Cons:

• "The price is just not right! The portions are quite small and expensive just for a bit of batter and spice!"
• "Very small amount of food for a lot of money. Way too expensive."
• "Expensive, Mediocre, stale food and tiny portions."
• "Food is super expensive. And portions are very small for what they are charging."
• "It's very high. But, it's Soho, so that's the reason. But still the food was really costly."
• "Place is highly expensive for what it has to offer."
• "Very expensive food for small portions."

Ambience

Pros:

• "The decor, vibe and the aroma were all very inviting."
• "The restaurant has an amazing Indian vibe."
• "Great place to enjoy authentic India food in Soho, London."
• "The restaurant is extremely cozy and high class but with a friendly, class service."
• "Ambience is very good."
• "The decor is cozy & perfect for a date night."
• "The atmosphere and the service are also top notch."

Cons:

• "It can get quite loud inside, so be forewarned of that."
• "The atmosphere was good given it was extremely busy, but it was all a little impersonal."
• "The thing that we didn't like was the atmosphere."
• "We were given a seat quite inside and that area was cold."
• "Place looks a bit crammed up."
• "Worse Thali I have ever tasted."
• "Ok but we was given a table right at the back so couldn't experience it too much."