Al Murad Granite Worktops- Granite , Quartz & Porcelain worktops. Reviews Summary

Quality and Durability of Worktops

Pros:

• "The grains on the surface add a touch of elegance and sophistication to my kitchen."
• "It's also incredibly durable and low-maintenance."
• "The quartz has held up really well and requires minimal upkeep."
• "I had Quartz worktops fitted 6 months ago and couldn’t be happier with the quality and finish of the worktops."
• "They specialize in countertops and interiors, as well as bespoke furniture, with nationwide measuring and fitting services for a custom-made worktop."
• "The end result is an extremely high quality finish which looks absolutely stunning."
• "The fitters were professional, courteous and polite, tidying up after themselves."
• "The guys arrived at the time and date agreed for both the templating and fitting."

Cons:

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Customer Service Experience

Pros:

• "The staff went above and beyond to assist me and ensure that all my needs were met."
• "Their prompt response to my inquiries and willingness to address any concerns left a lasting impression on me."
• "The consultation process was thorough and comprehensive."
• "The team from Al Murad Granite worktops took the time to understand my specific requirements."
• "Exceptional knowledge about the products with all the pros and cons of each design."
• "They provided expert advice & had a quick turnaround."
• "They were so welcoming and attentive showing us a variety of styles and designs."
• "Their knowledge about their product range was fantastic."

Cons:

• "I nearly gave up to look for yet another company."
• "Had to change dates and they were always happy to do so."
• "Their staff there had very little knowledge or desire to help us."
• "I was conjuring up my best bargaining lines and thinking of creative ways in reducing the cost."

Pricing and Value

Pros:

• "Another important point is they were half the price of howdens for a very similar product."
• "We choose quartz in the Kashmiri beige pattern and we are highly delighted with the finished product."
• "Ahmed provided exceptional service, and their product range is globally sourced, hand-selected for high standards."
• "From start to finish Al Murad’s Granite & Quartz provided us with exceptional service."
• "They were also very fast only 14 days from ordering they had measured, delivered and fitted the worktops."
• "I am over the moon with the high standard of workmanship and the quality products used."
• "The price was very competitive for such a high quality service and product."
• "The fitters made sure the hob cut out was perfect."

Cons:

• "The only issue we had was too many choices."
• "I had to make some changes and they were very accommodating."
• "I was really fussy with what piece of granite I wanted."
• "From the initial showroom choosing the quartz worktops, then Paul that came and did the templates."