Address: 662 Manchester Rd, Bradford, BD5 7NL, United Kingdom
Phone: +441274731322
Rating: 4.6
based on 229 reviews.
Customer Service
Pros:
"Fantastic service... It is rare to get genuine people in this sector, so a huge thank you to MCC."
"Always greeted in a friendly manner and the staff are always super helpful."
"Really good customer service, and amazing value for money."
"The service was amazing and they looked at my car straight away and found the issue."
"Been using MCC for about 3 years now wouldn’t use anybody else. Always spot on with diagnosing the problem."
"Great teamwork and very professional. Highly recommend."
"Excellent customer service with very friendly staff."
Cons:
"Reson for 1 star - used few weeks ago for brake pads, claimed they were done but light was still showing, was told it would turn off itself, few weeks later started making noise each time breaked."
"Avoid like the plague... I gave them 3 hours and when I returned to the garage, my car was still in its place."
"WORST COMPANY GOING. SENT CAR IN FOR WHAT WAS SUSPECTED OVER HEATING GOT TOLD WATER PUMP WHICH GOT CHANGED UPON DOING THAT THEY STATED TIMING BELT SHOULD BE DONE AS IT GOES AROUND WATER PUMP WHICH IVE JUST FOUND OUT IT DOESNT ON THIS TIME OF CAR."
"Smiling crooks. Avoid at all costs. They will smile at you whilst robbing you blind."
"Absolutely disgusted by these cowboys. Would never go again and I make sure to tell everyone I know to steer clear."
"very dodgy would highly avoid."
"Unfortunately the workers aren't doing the business justice! 100% will never be returning."
Honesty and Integrity
Pros:
"Would defo recommend this place fast friendly service went for exhaust looking at and they showed my underneath that I didn't need it doing real honest car garage."
"Unlike other company's that might have found an issue to simply make money, they fixed it and did not charge."
"The thing I like most about these guys is their honesty - even when it’s not in their best interest!"
"With the state of the brakes it would have been easy for them to simply replace everything, instead they replaced only what was needed and cleaned up the rest, saving me £130."
"The staff are honest and open and you don't have to worry that they will rip you off."
"Everyone left smiling. I overheard them giving good honest advice, that definitely lost them money."
"Such a great family business who enjoy doing their job. Very hardworking and honest individuals."
Cons:
"Went to this garage ask them to check my oil oil was leaking did not check it did not move the car wash the car just guessed where Oil was leaking from charge me £300 went to another garage got the same thing fixed for £60."
"I bought a van from the owner Paul with the invoice from Mcc Manchester rd, he advertised on ebay as a good van with no dents or scratches... then after doing a check I was horrified to find it is an insurance write off, cat s."
"Would advise against, took my car in for a simple indicator bulb change... I truly believe they tried to scam me here."
"Requested an A/c recharge and tracking. The young lad did neither... The AC was disconnected so I don't know how he could have charged it."
"MCC on Manchester Road... Very greedy and dishonest service."
"Never trust what they are saying to you. I will never go there again, simple."
"Poor service. Went to get a new tyre for mot, they only put the wrong sized tyre on and consequently it failed mot."
Professionalism
Pros:
"Dealing with customers in a professional manner."
"On both occasions the staff has been very helpful, accommodating and efficient."
"Great staff excellent service!! Very professional and honest!"
"Staff is very helpful and friendly - they definitely enjoy (and know) what they're doing."
"Great teamwork and very professional. Highly recommend."
"Owner and staff are friendly and professional, and although the garage was busy the service received was quick and more than satisfactory."
"MCC staff, are young and happy guys who carry out their work in a very polite, professional manner and who genuinely go the extra mile to help you."
Cons:
"This lack of consistent information suggests poor communication within the team and raises concerns about their credibility."
"The issue arose when I’ve noticed that they have used outdated methods and equipment to carry out the work, ultimately worsening my car's alignment."
"Car not checked properly. MCC said there is no problem with my car. Went to a different garage and they said the steering rack it damaged and the car would be dangerous to drive."
"Bunch of cowboys!! Went in to get abs sensor replaced... Cut the wires and joined them up and tried saying it was already like that?"
"The issue is that to fix the cooling problem, a number of parts of the engine and undercover had to be taken off that then weren't put back properly."
"Don’t take your car in for alignment! If the car doesn’t need alignment you will still get charged £50 also they don’t even do 4 wheel alignment!"
"Never been to this garage personally but what a bunch of pigs all standing and whistling at women as they pass DONT HAVE ANY DIGNITY."
Value for Money
Pros:
"Really good customer service, and amazing value for money."
"Saved me over £60. Good, friendly service."
"Highly recommend they sorted my Volvo S40 out after having major tracking issues."
"Great price and great service would recommend this garage to anyone needing there cars needing fixing."
"I will be taking my cars there for anything doing and highly recommend for anything that needs diagnosing on any vehicle."
"Excellent service and very reasonable price."
"Would 100% recommend to anyone and everyone for the great and affordable service."
Cons:
"Wasted £30, and they tried to fob my son off because he is a young driver."
"I went for 4 wheel alignment on my BMW one of mechanic drove car to bay sat in car for ten minutes drove back out."
"I had my clutch and flywheel done for £550 which include 1 year warranty for my VW although the recipe I was given it didn't had Digital Print only hand written recipe without any dates."
"However, on arriving at MCC garage on the promised date, I was dismayed to be informed that they do not deal with fuel-related issues."
"I went to get it checked out for leaks and turns out this garage filled my car up with the cheaper air con that resulted in it running out so quickly, not happy considering I paid extra to get the correct air con filled."
"Replaced my shock top mount quickly but cracked my windscreen, broke my wiper arm and wiper motor."
"Booked car in for 9-30. When arriving says come in at 12 because the car park is in full and made it out that it was booked at 9 and I've missed slot."