Juno Lounge Reviews Summary

Food Quality

Pros:

• "The meal was delicious, of course."
• "Delicious food especially poached eggs another breakfast items."
• "Food was wonderful and good portion size."
• "The food was delicious, zero complaints, highly recommend."
• "Excellent food, we got the Miami breakfast w/ chorizo and eggs on toast w/ Hollandaise."
• "The festive pie was incredible."
• "The food and drinks are excellent."

Cons:

• "Their boiled mushroom are especially bland and eggs hard."
• "One day you been have a beautiful soup and the next day it can taste like water."
• "The badest Burger i've ever eaten in my entire life."
• "The breaded fillet was burned on the outside, but the thickest part of it was undercooked."
• "Everything is bland and the portion sizes are small."
• "Stone cold food."
• "The food was not the best either."

Service

Pros:

• "Staff were amazing with them."
• "Really friendly helpful staff."
• "Staff were friendly and welcoming."
• "Staff have really good sense of humour and can have a laugh with you."
• "The staff did an excellent job seeing as they were all constantly very busy."
• "Staff very friendly and helpful."
• "The staff were very friendly and accommodating."

Cons:

• "We did wait a good while for our food."
• "Food took almost an hour to arrive."
• "Waited an hour for food, and when it came it was wrong."
• "Waiting 35 minutes for drinks then over an hour for food is not on."
• "Very slow service."
• "The service was slow and clueless."
• "Very slow careless service, food came before drinks."

Atmosphere

Pros:

• "Lovely relaxed place, great choice of alcoholic drinks."
• "Lively bar with friendly staff, wide range of drinks."
• "The ambience was very chilled and relaxing."
• "Lovely atmosphere especially in the evening when they light the candles."
• "Has a nice cozy feel to the place."
• "It's very trendy, cozy."
• "A comfortable ambience lending itself to a good chat with friends without excessive background noise."

Cons:

• "It is a little tired and felt a bit 'grubby' if I'm honest."
• "Made me question the overall hygiene of the place."
• "I was only slightly unsure about the social distancing, being practically back to back with the table behind."
• "We were seated and then ignored for over twenty minutes, no offer of drinks or any acknowledgement of our presence whatsoever."
• "The service was awful - clearly they were short staffed."
• "We have been coming to the Juno for years now and always love the atmosphere sadly tonight’s experience was spoilt for me because I had to listen to several loud yapping dogs and couldn’t here the music or relax."
• "The past three times I’ve been here have been horrendous."

Price

Pros:

• "Good quality, prices reasonable."
• "The food very reasonably priced."
• "Pricing is fine, not quite a bargain. Can definitely be done on a budget."
• "Generally cheap prices."
• "The food is competitively priced and generally very good indeed."
• "Tapas Tuesday is a bargain!"
• "Good range of non-alcoholic drinks beyond your standard soft drinks."

Cons:

• "Prices are a bit expensive."
• "Feels a little steep for what it is."
• "At the price of £10.95 I would expect decent bacon cooked to order not pre-cooked and kept warm."
• "Small portions and therefore expensive for what you actually get."
• "Felt a bit pricey for the tapas as they were small bowls."
• "If you like paying £26 for two drinks and two breakfasts, this is the place for you."
• "For the price there are far better options in the Roath area."

Accessibility

Pros:

• "Dog friendly - water bowls provided."
• "This place is dog friendly and they came and give dog water bowls too."
• "They also allow dogs, which is fantastic."
• "Dog-friendly, which is always a huge tick-in-the-box for our family."
• "Dog friendly downstairs or in the upstairs beer garden."
• "Dog-friendly as well, lots of cute puppers in there!"
• "Brill lounge café close to the rec and a perfect after walk treat for you and your dog."

Cons:

• "I'd appeal to the manager to reconsider this policy, elderly people are still people but they do need consideration due to age-related disability."
• "I would have given them 5 stars but for having no access to the first floor for people with mobility difficulties."
• "I have one problem, I rang to see if I could assure a seat for my elderly nan downstairs."
• "Also freezing cold in the ground floor seating."
• "It would be great if there were dog-cushions available for oldie-dogs to rest their arthritic bones."
• "The only way they could really improve is if they allowed table bookings, as at the moment it's pot luck, so if you want a guaranteed meal you need to book at a restaurant that takes bookings."
• "Very disappointed to find a bossy rude lady on the door."