Côte Cardiff Bay Reviews Summary

Service

Pros:

• "Customer service was fantastic 11/10 from us."
• "Service and the staff were good."
• "Very pleasant and rapid service."
• "I really would like to praise all of the staff on duty when we visited this evening."
• "The staff were fantastic the lady we had serving us was just training she was amazing."
• "The staff here always go above and beyond what is expected to make you feel comfortable."
• "Service is very good."

Cons:

• "The only slight downside was the music which was quite loud and not relaxing."
• "Very random with what they give you, felt like they just didn't want to serve us."
• "Although the food was pleasant, default 12.5% service charge added to the bill is simply rude and irritating!"
• "Waited for 45 minutes for two croque madames to firstly be served two apple crumbles that we didn’t order."
• "The service was so rubbish we set out side and one of the staff say that we have to wait 15 to 20 min to take our order and her voice was high and she say that we need to wait the customer to pay their bill."
• "Service from our waitress lacklustre."
• "Staff a little chaotic fighting over space in drinks and till area."

Food Quality

Pros:

• "Food was all perfectly cooked, delicious and reasonably priced."
• "Excellent food and service."
• "Fabulous meal."
• "The food was delicious and we will definitely be back soon!"
• "Steaks are always cooked to perfection."
• "The food is delicious and beautifully presented."
• "Food is absolutely Beautiful!! I had the lamb, comes with 4 lamb cutlets on the bone with a beautiful sauce and sauté potatoes and veg."

Cons:

• "The food was not fresh, and the taste of the onions in the fresh toast was on some fruits."
• "Grapes served with the cheese board for dessert were mouldy and bruised."
• "The food was OK."
• "The risotto was not very tasty and rather dry."
• "The meals were small and over priced."
• "The food was ok but not exceptional and it's quite hard to screw up toast."
• "Pork loin was dry and Salmon has a lot of liquid in the bowl that was not the sauce."

Atmosphere

Pros:

• "When you sit in, you feel yourself in a very well created 'French Restaurant feeling' atmosphere."
• "lovely atmosphere and friendly staff."
• "Great restaurant, nice atmosphere and tasty food."
• "Very welcoming and accommodating. Relaxed atmosphere whilst delivering a fine dining experience."
• "Lively atmosphere, good food served on warmed plates, we will definitely be back."
• "An informal but pleasant ambience with friendly and helpful staff."
• "Nice ambience, very busy but well organised."

Cons:

• "A few things in the restaurant ruined the atmosphere slightly, but not really the restaurants or workers fault."
• "The only time we have ever experienced this was on holiday in France and you expect it then."
• "The venue was quite loud and the location is great to walk off the meal around the quay."
• "Could do with a more interesting selection of alcohol-free drinks."
• "The only problem was that it was very cold where we were sitting so we didn't take our jackets off but everything else was spot on!"
• "Seating a little cramped with diners very close together."
• "Very good food and service but you get a 1 star for the noise levels."

Value

Pros:

• "Would recommend the 3 course lunch time menu great value for your money."
• "As usual, the food was exceptional. The calamari is absolutely delicious and the creme caramel is really something special."
• "The £84 bill for four of us included two glasses of wine and 12% tips."
• "Service was great and food was really tasty. The meal deals were useful (start, main) combos if you are on a tight budget."
• "The food here is of a high standard, served with pride and care by the amazing staff."
• "The whole experience of this restaurant was exceptional... The meal was great."
• "The food was really good value for money, and what I really enjoyed is that we weren't hassled by the staff."

Cons:

• "I felt the food was a little on the expensive side for what we had and there was no adaptions made for preference or taste the menu was fixed."
• "The food is nice but we had an extra charged something related with the service and it was around 18£."
• "Although the food was pleasant, default 12.5% service charge added to the bill is simply rude and irritating!"
• "Main Course of mussels with only 12 in the bowl for £12 (£1 each)."
• "The meals were small and over priced."
• "Portions however could have been bigger, beef bourguignon was very nice but more suited to lunch than main meal at dinner, also quite pricey for the size of dish at £18.50."
• "£3.80 for a 33cl lager this place must be one of the most expensive places in the bay to have a drink?"