Royal Oak Pub Reviews Summary

Food Quality

Pros:

• "The food was also excellent, with the prawn salad to die for."
• "Mixed grill is amazing, cooked to perfection."
• "The pie was packed with meat and gorgeous. The chips were home cooked, the portion sizes were generous."
• "The food was cooked to perfection and was delicious."
• "The Sunday carvery was one of the best I've eaten anywhere."
• "The food arrived in good time, hot, looked fresh and the portion size was very good."
• "Food tastes delicious, you can't beat home cooked food!"

Cons:

• "Food and drink was pretty good except for the curry having too much tomato."
• "The food was awful, the baguette was burnt and I mean black all down one side of it."
• "The food was typical pub grub, my lasagne was a little bit over microwaved and the garlic bread was baked so hard it was inedible."
• "Sadly it wasn't great the lasagne tasted like it was frozen pre pack and the hunters chicken was dry."
• "But the fish served was very dry, and the 'pie' was meat in a bowl with a massive crust and a mass of gravy."
• "Food was dire, my mega mix grill was well done rock hard and dry even though I ordered rare to medium."
• "The food was okay although terribly overpriced for the size and quality and the steaks were terribly overdone closer to leather than medium rare."

Service

Pros:

• "Good pub food and a great price! Very spacious and the staff are friendly and more than happy to help!"
• "Can't really fault the place. Staff are friendly, attentive but not intrusive and hard working."
• "Carvery was very well organised, tables were quickly cleaned when people left."
• "The staff couldn’t have been more friendly and welcoming."
• "The staff were very friendly, helpful and made us feel welcome."
• "Great service, very reasonably priced, food was excellent."
• "The staff were lovely and helpful which made for a fabulous stay."

Cons:

• "The customer service is shocking, also the management need to look at the customer service."
• "No one came to the table at any point and asked if we were okay."
• "Appalling service! Got our order wrong then tried to make out it was our mistake."
• "A few folk in but had to go looking for bar staff."
• "Both of our meals were incorrect and staff didn't seem overly bothered about it."
• "Service was slow and desert order wrong."
• "We felt very uncomfortable on arrival as barmaid seemed off with us."

Ambiance and Facilities

Pros:

• "The room was mostly clean, apart from a spider web, it was quiet and spacious and alright for what it was."
• "The cottage we stayed in was immaculate with all facilities needed for a comfortable stay."
• "Ideal for families as it has indoor and outdoor play area."
• "It was miserable wet and cold weather and we were sat by their log burner, which made for a lovely atmosphere."
• "Very nice pub, lovely decorations for Christmas."
• "The outside space looked great."
• "Great place to bring children."

Cons:

• "The main bar areas are dog friendly and smell very doggy."
• "The back dining room was a bit shabby. More like cafe than restaurant."
• "Pub is a little run down, seating dirty."
• "The decor looks a little tired."
• "However the toilets are absolutely grim!"
• "Don't allow your dog to drink from any of the doggy water bowls as they're full of pretty disgusting looking garbage."
• "It was more like a cafe than a pub with all the tables in long rows."