Rooftop Gardens Reviews Summary

Category: Restaurant Norwich

Address: The Union Building, 51-59 Rose Ln, Norwich NR1 1BY, United Kingdom

Phone: +441603971268

Rating: 4.3
based on 387 reviews.

Service

Pros:

  • "The hosts were friendly and attentive."
  • "Definitely 5 stars for me and my missus due to the on-point service."
  • "Our waiter David was super nice and gave us really good suggestions."
  • "Fantastic evening with really good food and excellent, friendly and efficient service courtesy of Tatiana."
  • "Loved the ambiance and the view. The staff are extremely helpful and kind."
  • "Our experience at Rooftop Gardens was brilliant from the outset, a warm greeting from the reception."
  • "Service was good - waiters were attentive."
  • "Staff were very good though."

Cons:

  • "We all ended up very cold and had to stack up coats to block some of the cold air blowing on our necks."
  • "Drinks were great, although we did have to remind our server about our third round."
  • "Waited over an hour for our food and the restaurant wasn’t even busy."
  • "Had to wait quite a while for food."
  • "The service was slow and it was very draughty on a cold January evening."
  • "Service would and should be much better. Waiting staff could be far more attentive."

Food Quality

Pros:

  • "Fantastic food, great service, and an amazing venue."
  • "Food was amazing, really tasty."
  • "The food here is quality, and the staff are very attentive."
  • "The food was incredible and the staff are so friendly and welcoming!"
  • "The steak was perfectly cooked, the starter very filling and the dessert was nice."
  • "Food was great, venue is pretty, although we were seated in a very cold area of the room."

Cons:

  • "The burger seemed uncooked."
  • "Food could be somewhat better - risotto was lacking seasoning."
  • "The food however isn't quite as good."
  • "The food was good but the service was slow and it was very draughty on a cold January evening."
  • "Food choices were limited as and the portions were very small."
  • "We were treated to a free meal so had 3 courses with wine and drinks. However, the desserts were mostly chocolate-based."

Ambiance & Location

Pros:

  • "I had a great view over Norwich city centre and there is a car park round the corner which is handy."
  • "Absolutely gorgeous location, we were on the roof Terrace on a chilly Saturday, and were provided blankets and an offer to move our table inside."
  • "The view across Norwich City is spectacular."
  • "It's beautifully decorated and the rooftop garden is stunning when it's lit up at night."
  • "Great place, looks great, staff are great, food was great all great apart from one real absolute rip price for a drink...."
  • "Lovely atmosphere, views and cocktails."

Cons:

  • "But the view is not one of the best."
  • "The ambiance was lovely, a real strength of the place (however they do need to clean the glass around the rooftop, it was filthy so you couldn’t get a nice picture of the view)."
  • "The only nice thing about it is the views and decorations inside the restaurant."
  • "Nice open roof top for a dinner but if you don't smoke and don't like 2nd hand smoke then have the meal inside."

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