Address: The Union Building, 51-59 Rose Ln, Norwich NR1 1BY, United Kingdom
Phone: +441603971268
Rating: 4.3
based on 387 reviews.
Service
Pros:
"The hosts were friendly and attentive."
"Definitely 5 stars for me and my missus due to the on-point service."
"Our waiter David was super nice and gave us really good suggestions."
"Fantastic evening with really good food and excellent, friendly and efficient service courtesy of Tatiana."
"Loved the ambiance and the view. The staff are extremely helpful and kind."
"Our experience at Rooftop Gardens was brilliant from the outset, a warm greeting from the reception."
"Service was good - waiters were attentive."
"Staff were very good though."
Cons:
"We all ended up very cold and had to stack up coats to block some of the cold air blowing on our necks."
"Drinks were great, although we did have to remind our server about our third round."
"Waited over an hour for our food and the restaurant wasn’t even busy."
"Had to wait quite a while for food."
"The service was slow and it was very draughty on a cold January evening."
"Service would and should be much better. Waiting staff could be far more attentive."
Food Quality
Pros:
"Fantastic food, great service, and an amazing venue."
"Food was amazing, really tasty."
"The food here is quality, and the staff are very attentive."
"The food was incredible and the staff are so friendly and welcoming!"
"The steak was perfectly cooked, the starter very filling and the dessert was nice."
"Food was great, venue is pretty, although we were seated in a very cold area of the room."
Cons:
"The burger seemed uncooked."
"Food could be somewhat better - risotto was lacking seasoning."
"The food however isn't quite as good."
"The food was good but the service was slow and it was very draughty on a cold January evening."
"Food choices were limited as and the portions were very small."
"We were treated to a free meal so had 3 courses with wine and drinks. However, the desserts were mostly chocolate-based."
Ambiance & Location
Pros:
"I had a great view over Norwich city centre and there is a car park round the corner which is handy."
"Absolutely gorgeous location, we were on the roof Terrace on a chilly Saturday, and were provided blankets and an offer to move our table inside."
"The view across Norwich City is spectacular."
"It's beautifully decorated and the rooftop garden is stunning when it's lit up at night."
"Great place, looks great, staff are great, food was great all great apart from one real absolute rip price for a drink...."
"Lovely atmosphere, views and cocktails."
Cons:
"But the view is not one of the best."
"The ambiance was lovely, a real strength of the place (however they do need to clean the glass around the rooftop, it was filthy so you couldn’t get a nice picture of the view)."
"The only nice thing about it is the views and decorations inside the restaurant."
"Nice open roof top for a dinner but if you don't smoke and don't like 2nd hand smoke then have the meal inside."