"the staff were brilliant, the lady that served us jayda was outstanding, so friendly and helpful really was amazing."
"The staff are accommodating and kind."
"The service was fast and our server was great, very helpful!"
"Lovely food and good service - the waitress was very friendly."
"the service was great, the staff friendly and engaging."
"Our waitress Sophie made sure we had a brilliant evening and made us laugh a lot."
Cons:
"It was obvious there is a personal hygiene problem, it was so bad we had to spray when she left....for a fancy restaurant i wasn't expecting ...that!"
"Service is appauling, not a patch on the service at the Red Lion St Bella Italia."
"Food took forever to arrive and was over cook and dry."
"The lady that waited on us was rude and unhelpful."
"All we wanted to do was eat and leave, when I repeatedly chased up the food with the waitress I was told 'the kitchen couldn't cope'."
"She hadn't been trained so didn't change my cutlery for a pizza knife before the raw pizza arrived."
"The girls that work in their deserve a medal or a very larger bonus. They didn't not stop running around seeing to everyones needs."
Food Quality
Pros:
"the 3 course deal is such a good value for money."
"You may consider ordering a set of two or three courses at a relatively low price."
"The meal was absolutely magnificent, I really loved the tomato, basil, pesto and buffalo mozzarella starter."
"the meal was amazing."
"Stand out dish was the garlic bread with onion marmalade."
"Hot and spicy prawn spaghetti - lovely."
"Loved the salted caramel cheesecake! We will definitely be returning!"
Cons:
"The pepperoni pizza was so basic, I've had premade Tesco pizza at half the price taste the same."
"Very disappointed, we took my daughter here for her birthday, there food all came out and mine never came so Id said to cancel it as they was literally all on there last bite at this point."
"The olives were definitely off."
"Spicy sausage pasta was inedible smelt like cat food and tasted worse, carbonara was tiny portion and watery with zero taste and coldhard pancetta lumps, pizza was sloppy and barely any toppings or taste."
"The food was great apart from the garlic dough balls they just seemed a bit bland."
"The food itself was tasting like it was from a microwave."
"Doubtful how freshly made everything was."
Value for Money
Pros:
"the 3 course deal is such a good value for money."
"You may consider ordering a set of two or three courses at a relatively low price."
"There is a wide selection of options in every category and we enjoyed what we ate, even better was the 25% off as a blue card holder as it was midweek."
"Everyone really enjoyed the food which was reasonably priced. We had a voucher which gave us 40% off our final bill."
"with a voucher code, very good value for money."
"Had a delicious meal really well priced."
"The food was perfect and just the right price and portion."
Cons:
"could up the game a little for the price."
"There are plenty of far better Italian places in Norwich for the money."
"The bill came to around £130 for 4 of us, which would normally be fine but our whole experience was horrid."
"I remember it being ridiculously expensive for one small pizza and two milkshakes."
"It was expensive considering the poor quality of the food and the lack of service."
"And you end up paying more for sitting down than the quality of the food."