The Angel Inn Pub & Restaurant, Ferndown, Dorset Reviews Summary

Atmosphere

Pros:

• "The interior is very traditional, it has a nice quite seating area in the back with a bookshelf of old books to read."
• "Atmosphere was tranquil and very pleasant."
• "Consistently good atmosphere."
• "Lovely atmosphere, friendly staff and beautiful food."
• "It was cosy yet not so packed that you couldn't hear anything."
• "A lovely pub - good atmosphere and welcoming staff."
• "On entering the inn it has an incredible atmosphere and look around inside."

Cons:

• "What a disappointment. We live near here a lovely old country pub has been turned into a building with bench tables."
• "It is cold and not welcoming."
• "The only marr was the half dozen noisy kids running in and out the bar."
• "Entire dining experience ruined by other patrons dogs barking at each other."
• "Was having a nice quiet Saturday evening drink until a fairly large group of students came in from outside and then it was just so noisy."
• "The service was appalling."
• "Trying to get staff's attention to be seated, get service or the bill is a joke."

Service

Pros:

• "The service was 5 stars Wil the person who served us could not have been more helpful."
• "We were served and seated quickly and checked on midway through eating."
• "Staff were friendly, helpful and polite."
• "Friendly and polite staff and delicious food served in perfect time."
• "Staff were great, COVID-19 precautions applied."
• "The staff and service are first class."
• "Service was attentive and very friendly."

Cons:

• "No one came to check on us during or after our meal."
• "Once we figured out who the waitress was, she became very rude and dismissive."
• "Also a VERY long wait for our food, which was also disappointing."
• "The reception we had was extremely rude, from the minute we walked in."
• "We waited at the sign to be seated but no-one came so we went to the bar to ask for a table."
• "Had to try and find someone to get the bill which took another 5 minutes."
• "Awful no other word for it stood at the counter for over 5 minutes with my child while bar staff casually spoke to their friends."

Food Quality

Pros:

• "The food choice was excellent and my Gluten free meal was cooked to perfection."
• "The food was fab!"
• "I really enjoyed my plant based burger it was delicious."
• "Fantastic pub, food gorgeous... this is going to be our regular now, many thanks to all the staff xx."
• "Every member of the party really enjoyed the food. No complaints whatsoever."
• "Food very good and the atmosphere very calming."
• "Wonderful food - all cooked fresh."

Cons:

• "Ordered lamb medallions and I do like rare lamb but these were raw."
• "Food was not very good mashed potato funny texture."
• "The beef roast dinner was beyond mediocre."
• "The risotto looked and taste like the rise from a ready meal bags dry no like a proper risotto."
• "The dessert wasn't very nice we left it we had the banoffee cheesecake."
• "The chicken Kiev was inedible and sent back."
• "Just had a very disappointing rib eye steak."

Price and Value

Pros:

• "Lovely setting, friendly staff, quick service, good value for money."
• "Food was amazing and above par for the price, great value."
• "Food was lovely and reasonably priced."
• "Good value for money."
• "The food was tasty, and reasonably priced, for around £7 for a sandwich and £3 for chips."
• "Price, I believe, is reasonable."
• "The food was tasty, and reasonably priced."

Cons:

• "We felt it was really expensive."
• "Also thought the prices were too high."
• "Prices already high my favourite lager, Kronenbourg raised by 20 p which I can only put down to greed and stupidity."
• "Overpriced in my opinion."
• "The beef roast dinner was beyond mediocre."
• "The food was shocking and over priced."
• "Being charged nearly £100 for 3 mediocre meals with soft drinks and one pint at £6.20."

Payment Options

Pros:

• "Staff were great, COVID-19 precautions applied."

Cons:

• "Sadly the fact that they don't accept cash at all means we won't be returning."
• "***if you forgot your c/cards YOU WILL BE REFUSED SERVICE***"
• "Nice place, but no notice that they no longer except cash payment after ordering."
• "I should give this pub/restaurant zero stars for supporting the new world order no cash control."
• "Cash only, apparently due to chance of robbery!"
• "Bring back cash and we will be back."