Prince Edward Theatre Reviews Summary

Theatre Experience

Pros:

• "The Mary popping musical is wonderful."
• "Beautiful art deco theatre."
• "The venue was very easy to get to."
• "The Prince Edward Theatre in the heart of Soho is a truly stylish venue and highly recommended."
• "The theatre is on several floors with steep stairs which is fine, though you might want to make note if you have mobility issues."
• "The theatre is gorgeous and staff is very nice and friendly."
• "The theatre itself is a little dated and very expensive."

Cons:

• "Theatre seats and carpets looked a little tired in places."
• "Seats cramped with little leg room."
• "The only downside is female toilet are further downstairs."
• "The seating we had been allocated and was costly to us, had a restricted view."
• "We were sat in a box and it was very cold."
• "The only think I would say that if you are a bit bigger there is no room. Seats are so close together."
• "The chairs don't have good visibility if someone sits in front of you regardless of how tall the person is."

Staff and Service

Pros:

• "The employees at the theater were extremely helpful and friendly."
• "Helpful and friendly teams working inside and outside."
• "Staff are very friendly and helpful."
• "The staff were great, polite and helpful."
• "Very friendly staff including door staff, box office, and usherettes/ushers."
• "The staff at the front were amazing and very efficient."
• "The staff were magnificent and so helpful, they always asked if we were okay and if we needed help with anything."

Cons:

• "Very disappointing. Dirty toilets, members of staff taking personal photos of the show when audience was told not to, staff who didn't listen, staff who announced they didn't know what to do, emailed management and had a very dismissive response!"
• "Toilets facilities- not enough and the bar itself small and staff just not trained and not quick enough service wise."
• "The security gentlemen were however not very nice to people."
• "Play was fantastic, several of their staff were rife with micro aggressions, microinvalidations."
• "The staff seemed really tired and no smiles on their faces."
• "Massive queue to get in and security staff unfriendly."
• "Only negative was not enough bar staff at break and no one was checking COVID status in entry."

Show Quality

Pros:

• "Show about Temptations was superb with excellent singers and musicians who can play the instruments."
• "Literally one of the best shows I have seen!"
• "Ain't too Proud, such a really top class show from the first opening to the last."
• "The actors and actresses were all so professional and so good at what they do."
• "The show which is the story of The Temptations is incredible."
• "The cast were fantastic, in particular the genie."
• "The energy of this show is something else - incredible stamina by the main actors with non stop song & dance, fantastic orchestra."

Cons:

• "I thought that the dialogue could have been better and although it was funny in parts, I found it to be a bit hit and miss."
• "The storyline was a little different than I remembered and so were a few songs."
• "The show wasn't perfect a few dancing mistakes etc but this just made it better and seem like performers weren't perfect."
• "Unfortunately the guy in the row before me watched the entire show on the edge of his seat, and blocked most of my view."
• "Missed some moment toward the end since it was blocked by balcony."
• "The only problem I had was with the lady next to me singing and humming through every song on the 1st half."
• "One negative point was that we were sent out the back door at the end of the show."

Facilities

Pros:

• "Bar is well stocked, ice cream and snacks available."
• "Refurbished ample toilets."
• "Theatre well maintained and clean."
• "Enough modern ladies toilets!"
• "Also the toilets were clean and modern."
• "Toilets were clean and we felt safe and comfortable."
• "Plenty of toilets and very clean and modern."

Cons:

• "However, the toilets were very few (as with most theatres) so the wait for the toilets can get very long."
• "Only one small male & female toilet which proved havoc at interval."
• "Only little minus for me is not enough toilets, quite the queue at the break of the show so better hurry there ladies^^."
• "The only criticism I have would be the number of toilets available, the queue was very long during the interval."
• "Toilets smelly."
• "Expensive food and water in a can."
• "Drinks in the theatre were overpriced but no different to any other London theatre."