Address: 85-88 St Martin's Ln, London, WC2N 4AP, United Kingdom
Phone: +443444825151
Rating: 4.6
based on 402 reviews.
Theatre Ambience
Pros:
"This Theatre is absolutely stunning and all of the workers are super nice and friendly."
"Lovely little theatre which is deceptively big with a very tiny bar space but actually enough loos for once!"
"Beautiful theatre, in London’s theatre district easily reach by tube, train and bus."
"The Noel Coward Theatre is a beautiful piece of architecture inside and out."
"The theatre is a stunning four-story building that is full of character and charm."
"Delightful to be immersed in a beautiful old fashioned London theatre."
"A lovely old theatre with incredibly comfortable seating."
Cons:
"Worn out tired theatre with rude staff."
"But as usual the toilets are in small numbers and the bar overcrowded."
"Although our seats were pretty pointless, we could only see half of the stage even leaning over the edge did little to help."
"It can be quite congested in the stalls area, especially around the bathrooms as they are in the back corners of the theatre."
"The whole theatre seems a bit cramped; toilets, gangways and bars."
"But unfortunately the current times and cash strapped people, meant about 3/4 of the theatre was empty, which meant the ambience was poor."
"Old, beautiful theatre in the heart of Leicester Square."
Staff and Service
Pros:
"Staff were courteous and polite, whilst keeping everything moving."
"Staff helpful, what more could you want?!"
"All staff were super friendly, welcoming and helpful."
"The staff, all of them, are so attentive and their smiles are spontaneous."
"The staff are EXCELLENT! Friendly and accommodating are a understatement!"
"Staff were friendly and helpful throughout, both when serving at the bar or answering questions."
"The staff members were friendly and accommodating, offering me water and a chance to cool down after rushing from work."
Cons:
"The toilet facilities are also shocking and the 'bar' area is poor."
"The security staff give this place the feel of rough old nightclub I'm not entirely sure what they expect in a theatre."
"After the show I became separated from my friends, one of whom was looking after my phone. The staff were completely unhelpful and washed their hands of me."
"Security in the queue felt intimidating."
"Very convoluted entry into this theatre. Made to feel like a criminal when you enter."
"I was massively disappointed by the service I received as a wheelchair user."
"Unfortunately, there was a group of people watching the show I saw and they talked so much during the first act it was very distracting."
Seating and Comfort
Pros:
"The seats for the audience were not very comfortable, as my back got quite numb during the show."
"Seats had good legroom but seemed a bit narrow compared to the Gillian Lynne."
"View of the stage is excellent from the stalls or the balcony."
"Seats were very comfortable (we were sat in the grand circle). They are slightly curved so fit your back well and there was sufficient leg room, unlike some theatres."
"Plush seats with really generous leg room (front stalls row Q)."
"We were situated in the Royal Circle A1 and A2. Great value sits with excellent legroom."
"Seats were good value in the stalls with an excellent view, comfortable with more leg room than most other theatres."
Cons:
"Seats are old, small and uncomfortable."
"The seats are not the most comfortable if you are sitting for a long time."
"The only downer are the seats are small and really uncomfortable :(... The old fashioned cinema style seats and not much room or padding to spend an evening parked in..."
"Bit crowded and the seats aren’t comfortable at all with not a lot of leg room. Toilets are also cramped (1 cubicle in the mens)."
"Seats are not uncomfortable but not the most comfortable either and pretty filthy."
"Seating is so uncomfortable and desperately needs replacing."
"The seats are not up to modern theatre standards being a little hard and close together but still okay."
Performance and Shows
Pros:
"What a fabulous show to welcome us back, it blew us away."
"The show itself was fantastic, I’d highly recommend it to anyone but especially families with young adult children."
"The play itself was incredible, with the sound, picture effects and especially acting being magnificent."
"I saw the ocean at the end of the lane and it was very entertaining."
"Dear Evan Hansen was a beautiful show with such an incredible cast with Marcus Harman being outstanding as the titular character."
"The Great British Bake Off the Musical was entertaining with great performances."
"We saw The Great British Bake Off - The Musical in this lovely little theatre in St Martin's Lane in London's West End. Great fun show with excellent original music."
Cons:
"The sound system was a bit loud for some parts and seemed to have trouble with actors' voices in some scenes."
"The weakest in the cast, in my opinion, was Lucy Anderson (who played Zoe Murphy, Connors sister) - a rather wooden performance and a very irritating and often out of key singing voice."
"No mics on 4 member cast either and very difficult or to hear 14 rows back."
"Wow...Evan Hanson is a brilliant example of how something that is at best mediocre can in a world of not very good become brilliant. Story zero Characters Meh Message empty and ubiquitous."
"I thought the songs were great on the whole, but the story is a bit of a mess, frankly."
"Avoid if you can especially if the show is touring."
"If you're sitting behind a person even remotely tall, you weren't seeing anything the whole show."