Address: 240-242 Broadway, Bexleyheath, DA6 8AS, United Kingdom
Phone: +442082981978
Rating: 4.7
based on 134 reviews.
Selection and Variety of Dresses
Pros:
"Delightful bridal shop, family run with a huge selection of dresses with the latest trends!"
"I can honestly say they have a wide selection of beautiful dresses which made selecting such a difficult task!"
"The selection of dresses available is huge and varied, so I've been able to try on many styles and narrow it down to the perfect dress for me."
"The shop is large with a huge selection of dresses and accessories. My dress was absolutely perfect!"
"From the moment you walk in you are greeted by the most friendly staff and the most extensive selection of dresses I’ve ever seen."
"There were dresses for all shapes and sizes and everything was done for us."
"The fitter Filiz selected out about 10 dresses which she thought would suit me."
Cons:
"The stock is out of date with a small range any way so it's not as if they're offering something that can't be obtained elsewhere."
"Could list better with better ranges - no good for plus size or big chested more to the point."
"After trying on 4 dresses I was told they have nothing else for me to try on."
"Service was meh - left crying because I couldn’t have anything I actually wanted because I’m 'all boobs'."
"The dress was beautiful, and once she had decided she loved it they then told her she couldn't order it because it was from the 2014 collection and wouldn't be there in time for her wedding day."
Customer Service
Pros:
"Couldn’t have asked for a better experience, all of the girls are lovely and made me feel at ease."
"Just the best experience at this lovely shop, from Lyn who helped me chose my dress to Clare who did my fittings and alterations, these ladies are so kind and give proper customer service."
"All the staff we extremely kind and helpful."
"The whole team at Bell’amore have been really accommodating and supportive to me on my bridal journey."
"Had the most amazing experience finding my dream dress at Bellamore, the staff could not be any more friendlier, attentive and helpful."
"Such a warm, happy, friendly & personal experience throughout and I couldn’t rate them more highly!"
"All of the staff are so welcoming and helpful, especially Lynn who did my appointment - I was smiling and laughing from the moment I arrived right up until when I left."
Cons:
"But I then was given someone else who seemed nice at first but once I had told her what I was looking for she instantly shut me down and said I couldn't wear that."
"Never met such rude, unhelpful and obnoxious staff any where."
"I kept meeting different members of staff at my fitting that kept giving me different information."
"Staff that look down their noses, felt like I shouldn't be there."
"Customer service is terrible."
"Utterly the worst experience."
"Assistant spoke to me in such a way I felt I could cry."
Quality and Alterations
Pros:
"The dress was made so well it really flattered by body and hid the pregnancy weight."
"I had my big day on Saturday and wore my dress and felt amazing in it, I had so many compliments."
"The first dress I tried on was absolutely beautiful, really made me feel like a princess!"
Cons:
"Please please please do not buy your wedding dress from here I was devastated when I got that phone call from my mum to say what state my dress was in, and for all that money too pay nearly £2000."
"They take measurements they don't use and then make terrible alterations and then make you keep coming back."
"Beyond getting you to buy the dress (which is their aim really!), they're pretty much terrible at everything else."
"Very disappointed..advised my daughter to have lots of alterations on her dress that she didn't need..buttons on dress came off on the day..very poor workmanship and very overpriced alterations."
"Everytime I complained, their solution was for me to sign a disclaimer saying I chose for the dress to be that way."
"The fabric cut was terrible, stitching was showing on most of the dress and had stitches where stitches weren't meant to be."
"Terrible terrible terrible shop please do not go here for your wedding dress or bridesmaid dresses your money would be better spent elsewhere!!"
Value and Pricing
Pros:
"I ended up having a dress that Lyn recommend and it was THE one and was in my budget."
"The staff here are so lovely. They don't try to make you spend over your budget and they know there stuff!!"
"Fab shop. Can't fault them. They let me try in as many dresses as I wanted."
Cons:
"For the dust bag for a £175 dress you are also told there is a cost!"
"Even to come in for a fitting on a Saturday and after paying nothing is given to you .. no champagne, prosecco or even water to make the experience more 'fun'!!"
"We went here for bridesmaid dresses and I do not recommend they want to charge for everything!"