Claycutters Arms Reviews Summary

Menu

Pros:

• "The food was delicious."
• "The food was delicious, well presented and, to my mind in these troubled times, very reasonably priced too."
• "The food from the carvery was excellent."
• "The roast dinner was cooked to perfection."
• "The food was simply lovely fantastic quality home made food, full of flavour."
• "The food is always good quality."
• "The food was excellently presented and it tasted good too."

Cons:

• "The real available menu is really poor. Doesn't resemble the menu shown on their website."
• "Staff were very helpful.and friendly but the food was pretty poor unfortunately."
• "3 of us had mixed grills more like mixed gruel, chicken dry and tasteless, steak was a nugget of meat and the sausage was cheaper than walls!"
• "The shepherd's pie must of been warmed up more than once and was a small portion also."
• "Good food and service, unfortunately we had an audience for the last 15 minutes, the pub dog."
• "The fish pie was very salty, to the point where I could smell it from opposite the table."
• "The Burger wasn't cooked and was raw in the middle."

Service

Pros:

• "Staff were very helpful.and friendly."
• "The staff were helpful and friendly."
• "service was very good from the cheery bar man to the wait staff."
• "The staff were brilliant with getting us to our seats as it was right by the door, and they were very welcoming."
• "The staff were very friendly and we were quite impressed with the uniform of white shirts and rather snazzy braces!!"
• "First class service from the waiters, who were very attentive."
• "The service was friendly, welcoming, I'd go so far to say fun and banter full!"

Cons:

• "Two older staff members behind the bar dreadful. Bullying staff laughing behind their backs pulling faces."
• "Somewhat indifferent service."
• "We were served by an over eager young man who came to take our food order, before we'd had a drink."
• "Communication between front and back of house could have been better."
• "The staff seemed to have no idea what's going on."
• "Little strange staff didn't ask if everything was ok during the meal."
• "The staff were friendly but I felt they were rushing us at times."

Ambience

Pros:

• "Lovely to see the effort into decor and decorations. BRAVO!"
• "They have converted part of the car park so that there is lots of space for socially distanced tables."
• "A good old fashioned pub in a lovely village."
• "The two log burners created a very warm and comfortable setting."
• "For a really pleasant, relaxed, reasonably-priced meal out you couldn't do better!"
• "Beautiful traditional village pub with a comfy atmosphere complete with log burner fire."
• "The whole place was very welcoming."

Cons:

• "This pub has changed a lot.. I have never felt so uncomfortable in a pub in my life."
• "Too many dogs in there."
• "On arrival, we were given a table for 2 right outside the ladles toilet with a door that banged every time someone used it!"
• "There was a member of staff in there with ginger hair who kept looking at me ALOT, it was quite intense and made me feel a bit uncomfortable."
• "Our table wasn't in the best position. Just in front of the disabled toilets."
• "Because of Covid they've made little cubicles with plywood and whilst it very practical, you're just in your own little space. You don't get the full pub atmosphere."
• "it was freezing cold in there."

Value

Pros:

• "Very reasonably priced and locals get a lunchtime discount midweek."
• "The food was delicious, well presented and, to my mind in these troubled times, very reasonably priced too."
• "The lunch menu was very good and reasonably priced."
• "The meals are very good quality and are reasonably priced making them great value for money."
• "Food was tasty, and overall good value."
• "Value for money food for our party of six."
• "The meals all came quickly and to a high standard."

Cons:

• "25% off for a ruined meal not very impressed."
• "Waitress was lovely but the food was SO expensive for what was basic canteen food."
• "£60 for 3 adults and 1 child. Needs improvement especially as they are the only pub within a 6mile radius."
• "The meat was really bad, fairly certain most of the veg was microwaved and very small choice of veg-virtually no greens."
• "Lastly, the margherita pizza was strong with tomato sauce and quite oily with the mozzarella cheese to the point where I could only eat half of it."
• "The appalling language the pub is allowing despite women being present is unforgivable."
• "The Burger wasn't cooked and was raw in the middle."