Chaplin's & The Cellar Bar Reviews Summary

Atmosphere & Decor

Pros:

• "The atmosphere is friendly, decor one of a kind, and the staff the same."
• "Chaplins is the place to be in Boscombe, there is a fun quirky vibe."
• "Fantastic atmosphere in a fantastic place with fantastic guitar players and singers on a Wednesday night."
• "It's got atmosphere and a really great vibe, plus you get the chance to see up and coming music."
• "A very relaxed atmosphere 😊."
• "It's so quirky and there always seems to be something new and interesting to look at."
• "This is a very special bar located in Boscombe. It has an eclectic style to it, with the Charlie Chaplin theme throughout."

Cons:

• "All in All it was a very disappointing Experience, I certainly won't be rushing to go here again for a Sunday Roast."
• "Outdated rules!"
• "There was a used pub smell - presumably it is a busy night venue, and you could smell a million drops of beer coming from the floorboards during the relatively empty afternoon."
• "Didn't enjoy the atmosphere in this pub and then it got worse when a woman barged past another woman for no reason and ended trying to have a scrap."
• "The place was devoid of atmosphere and quite frankly, people were just rattling around."
• "However, my experience was marred slightly by the fact that in the gent's toilets downstairs, I saw the attached postcards."
• "One thing let this place down and that was a barmaid who seemed annoyed to serve us and just didn't want to be there."

Service & Staff

Pros:

• "The staff were friendly and the food was generous of portion, cheap of £ and both hearty and flavoursome!"
• "Came here for lunch with family - very nice food, quick and friendly service, reasonable prices."
• "The staff were really friendly and the music playing in the background was brilliant!"
• "Staff are friendly and prepared for the amount of customers they receive."
• "Staff were extremely friendly and helpful."
• "Bar staff were really friendly, which makes the evening go even sweater."
• "The best part of our visit was the service and welcome from the staff, who couldn't do enough to ensure we enjoyed our stay."

Cons:

• "I am utterly shocked and in disbelief that this Pub... has just denied me to get inside because I was wearing a 'forbidden' trouser."
• "The security where rude and racist and seem to never let me or my friends enter cause we are Arab."
• "She was actually very rude about It and made me feel quite patronised and self conscious."
• "The staff were rude and abrupt and extremely unhelpful."
• "5 of us were greeted by a person with a bad attitude, like he was doing us a favour finding us a table... Only redeeming feature is the decor."
• "One of the waitresses in very rude way grabbed my glass when I want to go outside to back garden for a cigarette and poured my drink in to plastic cup!"
• "Lady behind the bar left a queue to show photos to the person she served; another guy arrived to serve went straight to the locals and said 'the rest can wait' and laughed."

Food & Drink

Pros:

• "The chicken pie is the best I've ever tasted and will stick in my memory for a long time."
• "Great food, awesome selection of beer and ale."
• "Loved chaplins lovely friendly people and the food is amazing and fantastic value."
• "The food is delicious and value for money."
• "Food was amazing, menu different to what we viewed online but if anything it was better."
• "Delicious vegetarian food, and very accommodating to dietary requirements."
• "Best food in Dorset, best Fish and chips I ever had!"

Cons:

• "Why do you have to pay £3 in cash to get in? Sent to the ATM down the road so didn’t bother going in, would have paid by card but a put off !!!"
• "Foods dead. Found a hair, 2 boys felt Ill after we ate. Pie and mash was dry, burger was dry, fish smelt like death."
• "Cocktails over priced in plastic cups and Burgers were rank. Cheap rolls, cheap meat."
• "Worst of all They had completely Run out of Deserts (complete Joke & Incompetence from Kitchen)."
• "I was served a rancid pint in a filthy pint glass made of thin, bendy plastic."
• "The food was horrible, chewy inedible beef which was hard to cut by knife!!!"
• "Popped in Wednesday night for a meal for two unfortunately my meal had to be returned because the poached pork belly contained too much gristle."