Horns Inn Reviews Summary

Staff Service

Pros:

• "Friendly staff, dog was welcomed and given own meal as a treat."
• "The staff were extremely friendly and efficient."
• "Really friendly staff who can't do enough for you."
• "Staff were really great especially a young girl who’s name escapes me."
• "Staff friendly and welcoming."
• "Staff were really welcoming at the door."
• "Such a nice welcome and friendly service from the young team, really impressive."

Cons:

• "We all got seated and waited for our starters. And waited. And waited."
• "We were offered no apology for the mishaps or bad service."
• "Having to wait for a booked table took a while."
• "Seemed very short of staff for a busy lunchtime."
• "Service slow and actually quite rude."
• "The service was appalling and the staff were rude, other than one gentleman who was extremely polite and apologised for his colleagues poor efforts."
• "Serving staff were friendly but bar staff attitude disappointing."

Food Quality

Pros:

• "The food was exceptional and very good value."
• "The food was very tasty."
• "All 3 of us had steak and I must say they were cooked to perfection."
• "Our roast was perfect great size and very hot on arrival."
• "Sunday dinner was amazing."
• "Food was hot & tasty - my daughter enjoyed her chicken & avocado salad & I loved the Hunters Chicken with triple cooked chips."
• "The food was sooo good and a great price."

Cons:

• "I truly am disappointed with this establishment."
• "Food quality was poor."
• "We visited last Sunday and I ordered the Hunters Chicken it came out undercooked and was raw in the middle."
• "Ordered a Smoky Joe but was given a cheese and bacon which looked and tasted like something from McDonald's."
• "The roast wasn't particularly nice, meat was dry and the roast potatoes had a very strange slightly unpleasant taste to them."
• "The fish pie was bland and contained mostly air and very little fish."
• "Food was mediocre. Friend said lasagne looked like mushed up dog food."

Ambiance & Cleanliness

Pros:

• "The pub is clean and tidy with a good garden."
• "Situated by the roadside, it is beautifully decorated inside."
• "Toilets were sparkling too which is always nice."
• "Doesn't look much on the outside... but it's very pleasant and nicely decorated once in."
• "The garden is big and has sheltered tables in case it rains."
• "The Horns has been refurbished and is very comfortable and welcoming."
• "The decor & indoor layout is really pleasant. Premises including toilets were clean & tidy."

Cons:

• "Nearly all tables were strewn with dirty glasses and the tables were definitely not cleaned."
• "We were here for an hour and a half, 3 bar staff standing chatting and not one single table cleared or cleaned."
• "The tables were to close together."
• "Visitors but it was very cold 🥶."
• "Very loud and rowdy few blokes in there shouting and swearing when there's children in the place."
• "Crowd was a bit rowdy so not exactly peaceful."
• "The experience was not what we liked kids running around in one door out another playing and popping balloons staff didn't do anything."