Royal China Reviews Summary

Category: Chinese restaurant

Address: 16 High St, Sandown, PO36 8DE, United Kingdom

Phone: +441983401128

Rating: 4.0
based on 116 reviews.

Food Quality

Pros:

  • "Seriously good food."
  • "Food is excellent and would recommend. It is a bit more expensive than some Chinese restaurant but you get a good portion of food."
  • "Top quality food at reasonable prices."
  • "Amazing food. A bit pricey but worth it."
  • "Almost all the dishes that we ordered were great in taste."
  • "The food was delicious & the staff were friendly & attentive."
  • "The food was great, good portions and quality."

Cons:

  • "What a joke! Very little food with high prices."
  • "Vegetable spring rolls are okay (they were a bit too oily), and sweet & sour chicken was also okay."
  • "Food was mediocre, some barely lukewarm."
  • "The food tastes good but I still wouldn't recommend this restaurant and I won't be returning."
  • "Food ok not great. Dumpling smelt funny. Didnt eat."
  • "The satay chicken had very little flavour and didn't taste of peanut at all."
  • "Over priced food filled with onions."

Service

Pros:

  • "Nice enough though, good service."
  • "Great place and staff were lovely and friendly."
  • "Fantastic food and made my 15 year old feel so special with their birthday surprise."
  • "Received a warm welcome and they were able to fit us in."
  • "The staff are attentive and not intrusive."
  • "The staff were pleasant and attentive and the food was excellent."
  • "The staff are very friendly and polite. Customer service is outstanding."

Cons:

  • "Greeted by a very rude and sharp waiter."
  • "Over priced, slow service & very rude staff!"
  • "Extremely slow service, over and hour for basic mains."
  • "Aweful experience! It took 1.5hrs to get the food we ordered."
  • "Then when we complained we were met with a barrage of loud abuse from 2 members of staff."
  • "Worst service! Lady and the main Manager or owner is rude!"
  • "The restaurant service very bad. Staff and manager was unbelievable rude and offensive."

Ambiance

Pros:

  • "Nice decor, quite busy so it would incline the food is good."
  • "Really well decorated and a lovely atmosphere."
  • "The inside is beautifully decorated."
  • "Great atmosphere and completely captures the Chinese feeling."
  • "The restaurant is well maintained and the atmosphere conducive to a lovely night out."
  • "Lovely venue with real Chinese art and lanterns, polite staff, great service."
  • "Loved this place. From the decorations to the food, it was awesome."

Cons:

  • "Awful. Dated decor, unpleasant staff, mediocre food."
  • "The restraunt is very popular but as it is in the high street there is no parking."
  • "Very noisy in the restaurant."
  • "The restaurant had a quirky decor."
  • "Immediately we were greeted with hostility and the feeling of not being wanted."
  • "The atmosphere was mellow and relaxing."
  • "Decorations were really quite fantastic."

Value

Pros:

  • "Top quality food at reasonable prices."
  • "Would recommend as was only £35 for the 2 of us with a main each shared rice and 4 beers 😃."
  • "Very good food, really good attention and surprised with the price."
  • "We thought the prices were a bit on the expensive side, but for the quality of the food it was good value for money."
  • "Very tasty and filling food! Good value for money."
  • "Nice food, generous portion and decent price for a meal you eat in."
  • "Really glad we did as the food was excellent and good value going on today's prices."

Cons:

  • "What a joke! Very little food with high prices."
  • "Over priced, slow service & very rude staff!"
  • "It was a huge disappointment."
  • "Overall smaller & more expensive than a good takeaway."
  • "Very expensive, not so tasty food with poor service."
  • "Over priced for the food and the ambience."
  • "Expensive and small portions compared to a takeaway."

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