The Stamford Post - JD Wetherspoon Reviews Summary

Service and Staff

Pros:

• "Bar Staff were Excellent."
• "Staff is friendly and efficient and beautifully decorated with air conditioning to cool down in summer."
• "Staff were friendly and polite but the food was unfortunately awful."
• "Very friendly, polite and helpful staff, food up to expected standard."
• "Staff excellent and actually wanted the job. Food was amazing."
• "Staff are very friendly, providing excellent service & prices that just can’t be beaten!"
• "As always we received excellent customer service on a busy sunny sunday afternoon."
• "Like all Wetherspoons this place has an amazing selection of drinks including many real ales and cocktails. All good and drink is reasonably priced and staff are friendly, polite and efficient."

Cons:

• "Terrible service, food took over thirty minutes, arrived cold."
• "Staff were just stood around doing nothing, we watched one order just getting cold on the service window, for over 20 minutes."
• "Staff were appallingly rude. Put an order using the app but staff only serving at the bar."
• "Staff playing and clearly not interested in clearing used tables. Maybe Sunday is a rest day."
• "Upon entering 5 staff members stood behind the bar sniggering on their phones. Ignored..."
• "Unfortunately Dogs Not allowed in the beer garden any more so have lost our custom."
• "when i came here i was treated with no respect my pancakes came with no syrup and bananas and when i asked the waitress wouldn't look at me."
• "Ordered my food, didn't come. When I asked about the order I was told they didn't have any, the waiter walked off."

Food Quality

Pros:

• "Great beer, Good Food, really Lovely and Welcoming to the Patron."
• "Lovely place friendly and fast serving lovely staff. And not forgetting the great well served Guinness."
• "The food was very disappointing, I sent back the chips with curry sauce as they were cold and the were returned after being pinged in the microwave."
• "This is a lovely pub with great prices and a good range of food and drinks."
• "Me and my partner both ordered the vegetarian brunch and it was a good portion and absolutely lovely."
• "Food good as always. But an untidy place staff rushed off of their feet."
• "We've eaten here a few times. It's great value for money."
• "Had fish & Chips the fish was one of nicest I've ever had crispy batter and moist fish."

Cons:

• "Must admit we were disappointed with the meal tonight. We chose the Christmas dinner and the turkey was turned up at the edges."
• "Ordered mixed grill, food was warm not hot. Steak well done and we have not been asked how we would like to have our steaks."
• "The food was very disappointing, I sent back the chips with curry sauce as they were cold."
• "You don't expect top notch food at a Wetherspoon's however you do expect a reasonable meal for the money."
• "Really awful fish and chips. Or should I say batter and chips. The fish was non existent and just batter!"
• "Just eaten one of the worst meals of my life. It was at best just about edible."
• "Food is not what you ask for. If they ask how you want your steak done they should be able to do that. If not don't offer it."
• "Dirty tables, coffee machine not even filled up water container empty & poor selection of ales will not be going back in."