CJ Hole Cheltenham Lettings & Estate Agents Reviews Summary

Category: Real estate agency Cheltenham

Address: C, J Hole Estate Agents, 1 Bath St, Cheltenham GL50 1YE, United Kingdom

Phone: +441242255101

Rating: 4.9
based on 209 reviews.

Customer Service

Pros:

  • "A great team of agents who are enthusiastic, reassuring and reliable to handle your property sale."
  • "The sales team (especially Jenni Moore) provided invaluable support, was always on hand to answer queries, and provide guidance when needed."
  • "Highly recommend this agency. CJ Hole have been extremely helpful in finding a home that suited us."
  • "CJ Hole also offer great service if you are relocating and need virtual or modern ways of getting a home to cut down on travel time and costs."

Cons:

  • "It's so upsetting and anxiety-provoking... repairs are left to get worse and I'm argued with and sometimes even blamed!!"

Professionalism

Pros:

  • "Ethan was my contact. He was very professional and helpful in guiding me through the letting process."
  • "Outstanding service from start to finish from CJ Hole. Professional and friendly throughout."
  • "Absolutely first class service from Jackie at C J Hole. She was meticulous, organised and proactive."
  • "Ethan was really helpful through the process and has been a pleasure to deal with."

Cons:

  • -

Efficiency

Pros:

  • "All in all a very smooth and hassle-free process, which is what I was looking for. Highly recommend."
  • "From initial contact to completion, all of the staff at C J Hole Cheltenham were very polite and friendly and kept us right up to date."
  • "They managed to let our flat within 24 hours of taking the photos which was incredible!"

Cons:

  • "Had a really good experience with CJ Hole in Cheltenham. Especially with Molly Sharp. She helped me in every way as possible, she was very professional, continuously updating me with any issues."

Support and Communication

Pros:

  • "They have continued to support us and provide amazing help and advice. Thank you!"
  • "We worked with CJ Hole, specifically Ethan, on finding a rental home for our family as we relocated back to town."
  • "Jenni has been outstanding from Day 1 and I simply can't thank her enough!"
  • "CJ Hole managed my property for 5 years... Very much kept me informed at all times."

Cons:

  • "Absolutely top notch service from Jenni at CJ Hole in Cheltenham... Jenni has been professional, efficient and a pleasure to interact with."

Process and Outcome

Pros:

  • "The process of selling my house through CJ Hole was outstanding from start to finish, everything went quickly and smoothly."
  • "CJ Hole were the estate agent for the property we purchased, they were fantastic throughout the whole process."
  • "Jenni managed our process extremely professionally from start to finish, stoic at all times."

Cons:

  • -

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