Honest Burgers South Kensington Reviews Summary

Service

Pros:

• "Service here is pretty good, although sometimes it's difficult to call for service at busier times, where the staff are always busy doing something."
• "Stopped in for a pre-show dinner and had a good experience. There was a wait for a table, but the 20 minute estimate the wait staff gave us was absolutely correct and we were seated in good time."
• "Friendly staff and rather quick service."
• "Special mention to Alessio, very friendly and professional who looked after our table and made us feel at home."
• "Food was very tasty, nice music (different from the other restaurants) and if you’re lucky to be helped by Fernando you surely will have the best night."
• "Best burger place ive been too. Atmosphere, staff and food was amazing."
• "The staff were very friendly and polite."

Cons:

• "We ordered takeaway and were told 10-15 minutes. After 25 minutes, naturally we grew impatient."
• "Service was slow and I believe it could be improved!"
• "The waiter was aware of the abysmal service but still added a service charge to the bill which I asked him to remove."
• "Absolute shambles. Repeatedly messed up our order until we left."
• "Service is lacking and they seemed more interested in laughing with each other than serving clients."
• "Just had a take away. When I was ordering the food, the waiter almost shouted at my face."
• "The service was super super slow."

Food Quality

Pros:

• "The burger was perfect and was cooked exactly how I wanted."
• "Onion rings were so good."
• "Good burger and the fries are great."
• "Karma cola has an wonderful and unique flavour 10/10 would recommend."
• "Their burgers are really honest! It's been a while that a burger didn't filled me up."
• "The mint lemonade is also highly recommended."
• "Great value for a great burger, all three of us were completely satisfied with our meals."

Cons:

• "The burger however was dry and a bit bland, did not have a lot of flavour."
• "Truffle flavour was subpar, won't recommend it."
• "The rosemary salt fries had way too much salt added, couldn't enjoy the flavour."
• "burgers are overrated. Onion rings are extremely greasy."
• "The onion rings were incredibly salty as were the chips."
• "The entire burger was just.. bland."
• "The fries tasted ok but not very potatoey, felt like the bottom of a bag of high quality crisps - crispy but no fluffy interior."

Ambience

Pros:

• "It's not a big place, and get quite noisy."
• "Decor is rustic and romantic - although that depends on where you are seated."
• "Lovely atmosphere, we always enjoy a visit to this honest burger during a visit to the science museum."
• "Atmosphere is cosy and trendy."
• "Nice local burger joint atmosphere."
• "The atmosphere was amazing."
• "Totally relaxed and nice atmosphere, definitely recommended."

Cons:

• "Unusual sitting arrangement (table and stools)."
• "The restaurant itself was very cramped and noisy."
• "The music was very loud I couldn’t hear the person sitting opposite me and the tables were really close together it felt claustrophobic."
• "The interior is a bit dark."
• "The seating is very narrow and close to other tables."
• "The place stank of the toilets."
• "But the staff don’t care about customers!"