Address: 12-20 Regent St, Weston-super-Mare, BS23 1SQ, United Kingdom
Phone: +441934413206
Rating: 3.7
based on 197 reviews.
Service
Pros:
"Excellent service and delicious food."
"Bar staff amazing couldn't do enough."
"Staff are all fantastic and always seen really upbeat something rarely seen in the industry today."
"The staff went above and beyond and we're very helpful and polite and made the manic day of taking the kids to the beach a breeze."
"Whist on holiday for a few days we visited Yates several times and we found on each occasion the staff were courteous yet friendly and approachable."
"Really friendly staff, engaged in good Conversation and really Quick service."
"The staff were brilliant special shout out to the trainee manager that was working he really was mucking in and clearing tables collecting glasses."
Cons:
"We also had to wait a while for our plates to be removed from the table despite staff walking past several times."
"Staff were rude just gave us our money back and said there you go with no food and no explanation."
"Staff didn't know where the allergen menu was located."
"Also seemed to be a lack of interest from the one staff member we saw during our visit."
"We were greeted at the bar by a not so happy bar man."
"Staff very poor service couldn't be bothered."
"Service can be quite slow but the staff are very polite and apologetic about it."
Cleanliness
Pros:
"Very clean, including the toilets which given the current situation was great."
"The venue was very clean and tidy and am glad we went back in again."
"We felt safe and comfortable but still enjoyed the atmosphere."
Cons:
"Tables extremely sticky, clearly haven't been wiped at all."
"Mens toilets are either disgusting or broken, the floor around the bar is covered in spirits to the point where you're practically walking through freshly laid tarmac."
"Ladies toilets were disgraceful won't be rushing back .. generally felt building was grubby and a sticky sticky floor."
"The cleanliness of the whole building is atrocious, the toilets are not EVER looked at."
"Toilets absolutely disgusting which look like they've not been cleaned in weeks if not months!"
"The tables are sticky, the carpet around the bar has been worn down to the underlay and the whole place is simply DIRTY!"
"The toilets were disgusting. There was a smell of sewage and 5 toilets were out of order."
Food Quality
Pros:
"Food was lovely and the staff we friendly."
"Great Food, fast service and excellent value for money."
"We sampled various meals and each time the food was well presented hot and tasty....Would definitely recommend this place."
"Also had food in here, I ordered the gourmet fries (upgraded to sweet potato fries) topped with macaroni cheese - heaven on a plate!"
"Food was cooked to my liking."
"Finally the food was delicious, especially the hunters chicken which is a favourite of mine.....curly fries were addictive....I love curly fries."
"Food was fabulous had the mac and cheese burger."
Cons:
"Avoid Avoid Avoid waited over an hour for basic food in an half empty pub."
"2 full breakfasts, plates were unclear, food was over cooked."
"Food that was unavailable what we did order was fried within an inch of its life but just edible."
"Food is a sad affair all chucked in to the deep fat fryer so all coved in fat and all tastes the same."
"Disappointed the food was bad, I had soup which came with a limp piece of bread the bowl wasn't even half full."
"Had a meal there today first sent my sons back as chicken was wet looking, then our tekka masal came out with undercooked rice, over cooked chips and not the best cooked chicken."
"Worst food I have ever had in my life almost raw chicken greasy totally disgusting."
Atmosphere
Pros:
"Was pretty empty for a Saturday night until 10pm where within minutes it was rammed! But it was nice enough - sports were on till 9ish and then a DJ came on around 9.30ish - drinks prices were reasonable."
"A lovely place to drink and eat. Has an extremely varied amount of drinks that I've ever seen, which was amazing."
"Came in last night to watch the game, and all I can say is the staff at Yates are amazing!"
"Great atmosphere! Friendly staff team!"
"What a great venue. Honestly, good old fashioned fun!"
"Food was great value for money and an all round great atmosphere."
"Great location for a quick daytime bite to eat as well as a lively night out."
Cons:
"It's a large building and the ambient noise is shocking,( echoes like a swimming pool wich can't be helped )so doesn't make for a relaxing meal."
"All the family also couldn't get over a strong smell of the toilet."
"The only reason I reviewed the atmosphere lower than the food and service is because of group of men who just didn't understand the concept of volume control."
"The worse pub in town by a mile!! We only go in to the football as there isn't a lot of choice."
"Quiet place, nice music, not many staff though and the menus didn’t really make any sense with the deals."
"Items unavailable from the menu which would've been nice to know before queueing up to order."
"Dirty shabby the food was ribbish my gravy was that thick it wouldn't come out of the jug."
Value
Pros:
"Some drinks are very pricey but others are at a decent price, £20+ for a pitcher cocktail but just over £5 for a double and mixer."
"Prices are pretty good, cheap but not super cheap."
"Loveley venu with amazing deals on coctails and food so its a great daytime venu."
"The food was lovely we all enjoyed what we had and the prices were really good too."
"Yates is good value for your food and the staff where lovely."
"Went in for a quick bite before going on the beach food was great, price was fair too."
"Serve a cracking pint with a nice selection of proper cask ales as well as the usual lagers."
Cons:
"Drinks overpriced."
"Food portions weren't that big and didn't feel filling enough. Not worth as much as they charge."
"They said food was served til eight yet at 7.10 a guy came around collecting in all menus from the tables."
"The bacon was way over cooked and way too crispy."
"Very poor hygiene levels."
"The food was good price on menu but they didn't have any."
"Venue was ok,ish but our food was shocking, X2 Mixed grills with under cooked and overcooked meats and vegetables still raw plus snotty eggs."