J'adore Hair & Beauty Reviews Summary

Customer Service

Pros:

• "Could not have asked for better service especially at such affordable prices - would 100% recommend!!"
• "The lady doing the threading was just great, as I waited for my turn I could see that she took great time and care of each one of her customers."
• "All the staff there are lovely."
• "The staff are all friendly and so lovely!! Makes the experience even better."
• "The staff are professional and provide great customer service."
• "Everyone was incredibly friendly and polite."
• "The staff were very friendly and professional, and I am so pleased with the end result."

Cons:

• "Went in for a haircut... I had to wait 40 mins just for them to take 15 mins to cut my hair."
• "Would not recommend this salon as it just looks tackey and is a complete mess."
• "Once again proving this is the worst salon in Nottingham!"
• "Overall very unprofessional service I have never seen anything like it and will definitely not be recommending it to anyone."
• "most rubbish experience i have ever had... such a rip off with such awful customer service from the manager herself."
• "Poor customer service not even willing to rectify."
• "One of the girls doing their front of house is incompetent over the phone and in person and really shouldn't be doing her job."

Styling and Results

Pros:

• "Erietta gave me a beautiful blow-dry."
• "The senior stylist managed to tame her frizzy hair which was a mess and styled it beautifully."
• "Best balayage I’ve ever had - Tiff is amazing, so knowledgeable and friendly!"
• "Sophie did an amazing job at cutting my hair and styling it."
• "I've had my hair cut today by Alex and she did a fantastic job, just as always."
• "She really did a great job with my hair."
• "Sophie by far smashed it! She's very talented at what she does and it's even better she can cater to all hair types as I have thick curly hair."

Cons:

• "I went to my appointment at this place thinking I would leave with lovely caramel brown highlights but I left with inconsistent red streaks."
• "It was absolutely freezing in there and I was sat with wet hair for hours."
• "Every time I try to wash my hair it becomes so tangled and matted that it’s extremely difficult to brush out."
• "I booked In with a SENIOR STYLIST (Tiffany) who I felt as if she was too busy to even acknowledge me."
• "I had a balayage and I asked for ashy cool tones and my hair is basically all orange."
• "Tiffany is rude sat talking on her phone whilst i was waiting in the chair instead of focusing on me."
• "I really feel that my hair has been damaged this time round."

Price and Value

Pros:

• "Their prices are super reasonable and she is very experienced and talented."
• "Great after results, really friendly and value for money."
• "Prices are also affordable as they do student discount which I appreciate loads."
• "With student discount a wash, cut and blow dry was only £20, which is amazing value for money."
• "The price for a curly hair cut and blow-dry was very affordable."
• "Great prices too - especially with student discount!"
• "The prices are reasonable in comparison to other hair salons in Nottingham."

Cons:

• "After over 3 hours i ended up leaving with bright yellow hair and 65 quid less."
• "They strike me as incredibly lazy just not wanting to lift my hair colour anymore."
• "There are also hidden charges. A balayage is stated as being £109 online but they won’t tell you they charge £35 extra for a blow dry until it comes to paying??"
• "Also i feel the cost was quite steep as I had an all over hair colour as well as balayage which at other salons costs around £10-15 but here I was charged an extra £30."
• "The towels were also coloured and crusty which I didnt really find very professional."
• "Also they offer 20% off to leave a review on google, but when I tried to claim this for my eyelashes, mysteriously the offer somehow could not be redeemed on that exact treatment."
• "You will pay extortionate amounts of money, have to go a few times and still they will never guarantee you will have hair that looks like the picture you showed them."

Professionalism and Expertise

Pros:

• "They advised me on how I can maintain healthy hair and overall they were knowledgeable about hair needs and care."
• "I have always had Tiff who is a hair miracle worker!"
• "Love, love LOVE! I got my hair done by Manika and I cannot praise her enough."
• "I have visited Jadore hair salon for wash, cut and blow dry and I was very happy with the results."
• "Manika is super friendly and makes you feel comfortable."
• "I have been going to this hair salon for the past 4 years and I can’t recommend this place enough!"
• "Eri is one of their hair professionals, she was amazing, professional & gentle with my hair."

Cons:

• "I then contacted her and was trying to express my concern but she was so unprofessional about the whole situation."
• "Tiffany is extremely aggressive with hair and puts in no effort to be gentle regardless of mentioning its hurting NUMEROUS times."
• "I am absolutely DISGUSTED and will be warning everyone through my platform!"
• "However do NOT get your eyelash extensions done here."
• "They cannot dye hair blonde, mine was so bad even the hairdresser admitted she was worried when she did it."
• "I unfortunately didn't have the best experience. I booked my appointment in person so they were able to see how long my hair was and I was quoted a price which I agreed to. However on the day they told me because of the length of my hair they were going to charge me more."
• "The second hairdresser couldn't speak English properly, she barely said 2 words to me throughout."

Salon Environment

Pros:

• "Such an amazing place."
• "Brilliant salon, very high quality and service."
• "The hijab-friendly salon is honestly so relaxing and I love coming here."
• "The salon was lovely and clean."
• "The salon does also accommodate for ladies who wear hijab."
• "A* for being a hijab friendly salon too."
• "The salon itself is very clean and beautiful."

Cons:

• "Would not recommend this salon as it just looks tackey and is a complete mess."
• "Once again proving this is the worst salon in Nottingham!"
• "It was absolutely freezing in there and I was sat with wet hair for hours."
• "There are also hidden charges. A balayage is stated as being £109 online but they won’t tell you they charge £35 extra for a blow dry until it comes to paying??"
• "The towels were also coloured and crusty which I didnt really find very professional."
• "They could do better with cleanliness, there was a little clump of hair on the floor from a previous client and it seems like there was a couple hair left on the brush."
• "Her big dog was casually walking around the salon for hours (I absolutely hate dogs) and sniffing through my bag and legs and no one even said anything?"