Motorpoint Arena Nottingham Reviews Summary

Staff and Service

Pros:

• "The staff were absolutely fantastic at helping people and giving guidance etc. Top marks for a great team 👍"
• "Helpful friendly staff are readily available should you need any assistance."
• "Special mention to Rebecca for helping us to our seats when our friend was having issues. 10/10"
• "The venue had plenty of staff on had to help. The venue was clean and tidy."
• "Staff very friendly and helpful, good facilities."
• "The staff were cheerful and very helpful, from guiding us to our seats to helping people down the steep steps."
• "All your staff were absolutely fantastic, friendly helpful, & very considerate."

Cons:

• "Visited Motorpoint Area in Nottingham to see Ricky Gervais live. My first visit to this venue and found it a bit disorganised."
• "Staff were also a bit unpleasant when telling you where to stand and where to go."
• "The staff (wearing orange) in the arena were so rude."
• "Rude arrogant security, there some girls very aggressive, and rude."
• "Only downside was getting in when using staff/consession tickets, was very clear and took us 3 times to different queues to get in."
• "Some helpful staff, some not so helpful."
• "Great night at the Jess glynne concert, but spectacularly slow service, sort out your bars!!"

Facilities and Accessibility

Pros:

• "Easy access friendly staff and clean and tidy facilities."
• "Speedy entrance to the arena through bag check and covid check."
• "Been here many times to see both ice hockey and concerts/comedy shows/conventions. Ideally located in the city centre, close to bus routes and the railway station."
• "Really good public transport links - a short walk from the train station and the Lace Market tram stop."
• "Vegans catered for. Inside the arena is the Vegan kitchen."
• "The arena itself wasn't too big so we could see all the action."
• "Good views from all seats and easy access from city centre."

Cons:

• "However, I would advise seriously planning your journey in advance, the traffic getting there is horrendous, really bad."
• "The blocks are not clearly signed we nearly sat in wrong one."
• "Only complaint was the safety handrails had long gaps making it quite unsafe climbing up and down due to the steep sides of the arena."
• "The venue seemed very poorly prepared for such a high volume of people."
• "The concourse and entrance area are so badly designed."
• "Parking was a pain."
• "The arena is shabby and has only one access point to the floor area at lower level."

Food and Beverage

Pros:

• "We had hoisen (duck substitute) noodles Good portion for £7 and very tasty."
• "Once inside the arena, we purchased a couple of drinks, that actually were a lot less expensive than we had predicted!"
• "Good variety of hot food options at reasonable prices."
• "The food was a blessing and decent prices."
• "Food was excellent I had a roast ham with gravy and roast Potatoes."
• "The Encore Bar in particular does some really tasty grub."
• "Great venue with huge number of seats, several reasonably priced bars and some food stalls."

Cons:

• "Let down by the food vendors who didn't seem to be organised and had to wait for food."
• "Food and drink overpriced, as is usual with venues."
• "Food and drink prices are extortionate and vastly over priced."
• "The choice of snacks and drinks is very basic and some thinks are very expensive."
• "Downsides are the food outlets, which are unadventurous and a tad expensive."
• "Their food is ridiculous of prices. 4 pound for a bottle of pop."
• "The food on sale is junk, more junk and sweets."

Entertainment and Events

Pros:

• "Had a great setup and sound for the Iron Maiden concert."
• "The place is fantastic for entertainment and sportsman/woman-ship."
• "It really is one of the best ice hockey facilities in the country."
• "The whole night was a truly great experience."
• "We had a fantastic time and thoroughly enjoyed watching the walking with dinosaurs show, it was amazing and would even go and watch it again it was that good a show."
• "Truly an amazing Arena that held the Ice Hockey Worlds and one I'm glad I visited!"
• "The experience is incredible!! Amazing atmosphere!! Absolutely brilliant!!"

Cons:

• "My only disappointment was that I could not see the entirety of the stage so missed a lot of the Peter Pan performance."
• "The gig was good, but way way too loud. We measured 120 dB, which is no joke; it will cause permanent hearing problems."
• "The sound quality of the Lightning Seeds and Madness was not very good at all."
• "Madness 5th December- had to leave early- couldn’t enjoy the gig the sound technology was far too loud."
• "Brilliant event at a really awful venue, seats aren't comfortable."
• "The big arena did take away from some of the normal gig atmosphere a bit."
• "An astounding failure of management. Heads should roll."