The Burley Inn Reviews Summary

Food Quality

Pros:

• "Food excellent with a good breakfast."
• "Great food, really friendly helpful staff."
• "The scampi was curious and soft in the middle, lamb was tender and all the sides were generous portions."
• "The food was fantastic and very reasonably priced. I had a steak 'well done' and it melted in my mouth."
• "The food was delicious and the staff were so lovely."
• "Lovely food and atmosphere."
• "The food was excellent, and the food was even better. In particular, the steak and ale pie."

Cons:

• "Party of eleven, food took 75 minutes to arrive, three dishes had to be sent back as they were cold."
• "Only two vegan options, roast aubergine or roast vegetables for an extortionate £12."
• "The food was pretty grim, especially considering it's pricey."
• "The food was uninspiring and drink options were fairly limited."
• "The food has too much cheese on and wasn't even cooked perfectly."
• "Terrible food, no wonder they make you pay up front. Overcooked vegetables and bland pies."
• "The food was absolutely awful the roast dinner was tasteless."

Staff and Service

Pros:

• "The staff were absolutely wonderful so very attentive and really welcoming."
• "A nice vibe inside, with friendly staff."
• "The staff were outstanding... Extremely friendly while not overly informal (unless we are) and very helpful and welcoming."
• "The staff were all very friendly and attentive."
• "Staff really friendly and service great."
• "The customer service was really good, the waitresses were welcoming and friendly!"
• "The staff were so wonderful and friendly."

Cons:

• "Both real ales were cloudy and tasted off had to get a Guinness instead. The staff seemed discourteous."
• "The staff were inefficient and the service as a whole was poor."
• "Some staff members were edging towards being impolite."
• "Staff very unhelpful about seating & waited 40mins for the bill, asked 5 times."
• "Popped in for breakfast to a very grumpy waitress, who on serving us, only offered one type of breakfast whilst listing out a million options for others and was rather rude to all."
• "However, what we weren't expecting, was that upon checking in the lady was very rude."
• "Staff seem slightly disjointed...kind of caught in their own thoughts?"

Accommodation

Pros:

• "The hotel room was lovely, very clean and tidy."
• "Stayed 4 nights, used as base for setting around area. Very nice room overlooking the village centre."
• "We had a King room which was very comfortable, great shower and bed."
• "The room we stayed in was very nice and generously well replenished with tea, coffee, biscuits (etc) every day."
• "The room was very clean and fantastic view."
• "The room was extremely comfortable. The bed was perfect and the shower in our en suite with the wonderful huge fluffy towels was the icing on the cake."
• "Room immaculate couldn't fault a thing."

Cons:

• "Will never go back."
• "All in all fine, just fine but I wouldn't go back."
• "Won't be going back."
• "We would not stay here again."
• "Room was very basic, a bit tired looking, bedside lampshades were cracked and the hairdryer didn't work."
• "Our room was small with little hanging space. Fortunately the weather was fine so no wet coats!"
• "The only reason I took a star off is I don't believe our room was a deluxe room and our bed was not made properly and the carpet had not been vacuumed."

Value for Money

Pros:

• "Highly recommend this cute little hotel and we hope to be back soon!"
• "It is well worth a visit."
• "Will definitely be visiting again."
• "Decent food, cosy rooms, brilliant location all at a good price."
• "Absolutely well looked after, reasonably priced."
• "The price was cheap."
• "Good prices, especially for how nice the food was; £16 for a (generous) ploughmans lunch, two soft drinks and an extra large, delicious sorbet."

Cons:

• "This place could be great but is far from it."
• "Nice looking place but that's about it, waited more than 40 mins for a very sub-par roast, it was the driest chicken I've ever tasted."
• "Drinks were a little pricey."
• "Quite pricey and maybe a touch snobby clientele."
• "The food was literally disgusting and over priced."
• "It wasn't that cheap either, spent about £20 for roast and a beer."
• "Not only was food slightly over priced for the portion sized."

Ambiance and Location

Pros:

• "Lovely atmosphere, clean, tidy and welcoming."
• "Very nice pub decorated with Halloween items."
• "Situated in the centre of Burley, it's ideal for a drink and some food after a walk around the beautiful woods."
• "The location is a fantastic base as you are in the heart of beautiful Burley village; and not too far from any of the New Forests finest sites."
• "Hidden gem In the heart of burely village."
• "Lovely location and nice exterior."
• "Village is beautiful too, well worth a visit."

Cons:

• "It lacked a bit of atmosphere or something, the layout wasn't quite working."
• "Why they think it's a good idea to put dogs together in tight areas is beyond me."
• "Although it is a little dark and dingey which was a little off putting until we talked to people."
• "It was tired looking and felt it."
• "Bit noisy sat near the gents toilets though, could almost hear everything that was going on in there."
• "For an incredible location, this pub could do with a better Chef."
• "The décor is very rustic and cosy."