Fiordilatte Reviews Summary

Food Quality

Pros:

• "Very authentic and reasonably priced."
• "Freshly made pizza, decently priced."
• "The salmon pasta dish was a generous size and very tasty."
• "Very tasty pizza and deserts."
• "The flavours were lovely and the ingredients were clearly fresh and of good quality."
• "The pizza is the best I've ever tasted."
• "The pizzas were made with fresh, high-quality ingredients, and the crust was perfectly crispy."

Cons:

• "The only thing I would change is to have a little less tomato sauce, as it was a bit too watery for my liking."
• "Chefs have no idea what they're doing. Ham and mushroom pizza. Came without ham."
• "We ordered the basil pizza and when it came there was no basil......at all......in the form of oil or leaves."
• "The pizza was returned to us (the same one not a fresh one) it had two basil leaves on it."
• "Her friend ordered a pizza that came out a sloppy mess. It was wet."
• "Pizzas were dried as Sahara desert."
• "Both pizzas we had were not good. The bases were tough and burnt and the toppings not great."

Service

Pros:

• "Costa and his staff, certainly know how to look after their customers."
• "The service was very good and the atmosphere nice."
• "Exceptional very friendly service."
• "Impeccable service."
• "Lovely staff, great service! I got to watch my pizza getting made and it was delicious."
• "Service is quick and friendly staff always happy to help."
• "Service was super friendly and attentive, food was great."

Cons:

• "Food was nice but took forever to turn up."
• "Ice creams for kids' meals were completely forgot and waited another 20 minutes to get."
• "The waitress on the phone seemed very stand offish over the phone."
• "Don't trust them with your reservation. We had a table booked for a large party (back in August) - on arrival we were told a table hadn't been kept for us."
• "No one came to see if we or the food was OK."
• "Service was slow and we felt inconvenient."
• "The waiter did not ask at any point how we were finding the meal."

Atmosphere

Pros:

• "The ambience is great."
• "The atmosphere is so relaxing and genuine that it's easy to forget you're not actually in Sicily!"
• "It was a definite 5 stars, from the moment I stepped in I was impressed, the lighting was good, it had a pleasant aroma, it was well decorated and it was not too loud which made it feel cozy and welcoming."
• "Very tasty and fresh food. You can watch the pizza being made as you wait! Bright and nicely decorated restaurant with a calm atmosphere."
• "Wonderful little pizzeria. Looks very hygienic and has some wonderful decor!"
• "A real taste of Italy with a great atmosphere."
• "This lovely restaurant serves the best pizza we have eaten outside of Italy."

Cons:

• "It’s a shame, I used to love the place but not under this management."
• "Our rubbish experience was crowned with £90,- bill."
• "Sat next to the clearing area which was really loud & a lot of plates/cutlery clattering."
• "I was offered a table in a place that smells like a toilet."
• "However, the staff almost always let the experience down: no greetings, no smile, it feels like visiting a house full of rude teenagers."
• "The décor was nice but looked like it lacked a woman's touch, other than that, great!"
• "The two waitresses didn't even say hello as we entered or even smile."

Value

Pros:

• "Kids meals really good value too."
• "Yes better value and quality than the other well-known Pizza places."
• "Great food...extremely good value and excellent service."
• "The prices are extremely reasonable."
• "Excellent prices for top quality food."
• "Highly recommend to eat here. Portions are very reasonable against cost of dishes with generous toppings."
• "The value is incredible the taste is delicious!"

Cons:

• "Paid £3.90 extra for a gluten free pizza base which was just like cardboard."
• "And finally, the price... it's more expensive to pick it up and order over the phone than it is to just order it on deliveroo."
• "Our rubbish experience was crowned with £90,- bill."
• "The quality and size of pizza, compared to other places loses!"
• "Food was good but the blonde young waitress its EVIL."
• "Didn’t want to spoil our evening by complaining but won’t be coming back."
• "Food was great as always. Unfortunately same as others here, the staff were just unacceptable."