Franco Manca St Paul's Reviews Summary

Service

Pros:

• "Restaurant had a good and fast service."
• "The service is always amazing."
• "Yaseen was extremely patient with us foreigners and made our stay very comfortable."
• "The staff is very friendly and helpful."
• "Excellent service and attention."
• "My brother and I come here almost every Monday after choir and the service is always amazing."
• "We were greeted by Georgina who was brilliant."
• "Service was really good the food came out quicker than expected."

Cons:

• "Wasn't my favourite pizza, definitely needed a bit more toppings."
• "The atmosphere is ruined with music so loud we had to ask the server to repeat herself."
• "Speaking of service, she was pretty terrible."
• "Food was very tasty, but the service very poor."
• "Service was quite slow."
• "The waiter brought us pizza following with the bill."
• "The staff spent the next 10 or so minutes staring holes in the back of his head."
• "Our server was very friendly, really polite and remembered all of our requested changes to our orders."

Food Quality

Pros:

• "Garlic bread with cheese was good."
• "The #7 was much better, though the cook was stingy with the cheese."
• "The food was very tasty, but the service very poor."
• "Food is always delicious!"
• "The pizza was prepped very quick and super delicious."
• "The pizzas were terrific."
• "The pizza was typical Italian dough."
• "My cake was very little."

Cons:

• "The food was at best average."
• "NEITHER PIZZA WAS CUT FOR US."
• "Didn't clear used glasses or plates."
• "The #4 (ricotta with ham and assorted mushrooms plus mozzarella, of course) was totally bland."
• "The pizza oven itself is adorned with shards of material that make it stand out."
• "This is the first time I have visited this specific branch of Franco Manco."
• "The food was good, but it's a good thing we weren't in a hurry because it took 2 hours!"
• "The pizza was lukewarm, cold in the middle."

Ambience

Pros:

• "The interior DOES look nice. Industrial with warm accents."
• "Nice place to have pizza."
• "The atmosphere is fine, you can see the chef making the pizza."
• "Friendly welcome. Very relaxed and pleasant ambiance."
• "The whole experience from the opening of the door to the returning step back onto pavement, each moment is best described as delicious."

Cons:

• "The atmosphere is ruined with music so loud we had to ask the server to repeat herself."
• "My only complaint is that the place is loud."
• "We were there for over 2 hours. Took ages to get our food, definitely prioritising takeaways."
• "It was also hard for me to get service as the restaurant staff felt rushed."
• "However, the pizzas we’re average and nothing to shout about."

Value

Pros:

• "Reasonable price for the meal."
• "They kindly gave us an NHS discount which was most welcome."
• "Excellent service and attention. Prices were excellent."
• "Good food, not expensive, quick and efficient staff."
• "Just go there…it‘s worth it."
• "Well worth every bite for a price that is very reasonable for the quality."
• "Bonus points for having meat, vegetarian and vegan options."
• "Prices are great for London and quality."

Cons:

• "I visited them in the evening around 6:45 and found that service was quite slow."
• "We figure she’s able to get by with that kind of attitude because an 'optional' 10% service charge is AUTOMATICALLY added to the bill without choice or question."
• "The waiter brought us pizza following with the bill."
• "The pizza itself had the perfect level of thinness."
• "There were many empty tables and still took us a long wait."
• "Don't get me wrong it's still great pizzas but nothing really stands out for me."
• "We brought back half of the pizzas, portions are generous."
• "The place is loud. Some ceiling drapes would definitely help dampen the noise."