The White Horse Crostwick Reviews Summary

Staff and Service

Pros:

• "The staff couldn't be more pleasant."
• "Staff very friendly."
• "Staff were excellent, smiling and caring for what the customer is requesting, polite."
• "Waitresses were super lovely."
• "The staff were very friendly, and the food was lovely."
• "The staff are great hosts and welcoming, so good we went for lunch on Saturday."
• "The staff were really great, friendly and made sure all our needs were met."

Cons:

• "we were rushed out towards the end of our meal."
• "The service is terrible had a table booked for 6pm and arrived at 5.50 and left at 6.40 with no one taking our order."
• "Service was terrible, very blunt attitude towards us."
• "Another lady incredibly grumpy."
• "Staff members quite rude and snappy."
• "The way the orders are bought to the table could be better we had two wrong orders bought before ours was finally bought!"
• "Although it was quiet, the staff did not seem interested in serving us, what a shame."

Food Quality

Pros:

• "The prawn curry was delicious with a generous portion of huge tasty prawns, much better than anticipated."
• "The food was delicious and service with a sincere smile!"
• "Food was delicious and plenty of it."
• "The food that we had was good but we would have preferred a wider choice."
• "Fantastic food available for all tastes and need requirements."
• "The food was fantastic, not one person didn’t enjoy what they ordered."
• "The food was delicious and very large portions."

Cons:

• "Food was ok but nothing special, was expecting something a bit better for the price."
• "Most disappointed in that the meal didnt come with all that was advertised."
• "The vegetables with my pie were very bland, so a disappointing main."
• "though tasty was a disappointingly small portion."
• "Oh dear, the food was poor. When it arrived on the plate, it was nicely presented, but I couldn't taste my burger for too much overpowering bacon, the chips only tasted of old oil and were almost hollow shells."
• "The roast turkey was at best a below average microwave meal."
• "Everything seemed cooked okay but just lacked ANY seasoning it was just really really bland and disappointing."

Ambiance and Atmosphere

Pros:

• "Stayed for 2 nights. Lovely outdoor area, so pretty."
• "It was cosy inside and very welcoming."
• "This is without a doubt our favourite place to go for dinner. We love the cozy quaint interior."
• "Nice and old fashioned with lots of antique items of interest."
• "Looks cosy and welcoming."
• "Love that country feeling and the service is so personal."
• "Lovely gem of a pub, b&b and restaurant."

Cons:

• "There was no firm separation between smoking and non-smoking tables in the outdoor area."
• "The interior was dull and dark."
• "Never seen so many fly's buzzing round while trying to eat with one hand fend the fly's off with the other."
• "It must be very popular because it was really busy and therefore a bit cramped."
• "Upon entry it quickly became apparent that the place had a lot of flies inside with many crawling about on the ceiling and several flying around."
• "It was quite noisy, large family of young children next to us in the conservatory."
• "would be better if young children were not in restaurant past a certain time as noisy children on this occasion spoilt our enjoyment a little."

Value for Money

Pros:

• "As always good value for money."
• "was good value for money very tasty food."
• "Also very good value for money."
• "Good value for money but very busy."
• "The food was served in generous portions, well cooked, in reasonable time, piping hot, quality produce and at a reasonable price - nothing short of Excellent."