New Inn, Horning Reviews Summary

Staff and Service

Pros:

• "The service here is absolutely top class and The New Inn is a real pleasure to visit!"
• "Sean tha barman was Very attentive and friendly."
• "Service was friendly and speedy."
• "Staff were so lovely, especially Shaun for helping us with the boat!"
• "Helpful, friendly staff."
• "Our waitress staff were brilliant, they did a good job"
• "The staff were incredibly friendly and helpful."

Cons:

• "He was rude and abrupt, no apology at all."
• "Understaffed. Slow to serve."
• "Despite lots of staff, you can wait ages for service, even when the place is empty"
• "Don’t think we will be back again as service was just so poor."
• "Awful service from eager but badly supervised/trained youngsters."
• "Service was slow, and it wasn't particularly busy."
• "Terrible service this pub seems to be run by a group of children."

Food Quality

Pros:

• "Food was great but waited over an hour for it."
• "Food was hot well presented and delicious!"
• "we both opted for beer battered fish and chips ... excellent"
• "Food was lovely and affordable and staff were friendly."
• "The food was fantastic. Hot, well prepared, very tasty and at a reasonable price."
• "Food was delicious I had the steak burger with cheese salad and chips, it was presented really nicely and it was value for money."
• "The food was excellent with plenty of veg. Well worth the money"

Cons:

• "The pint of fosters that I ordered came in a glass laced with a previous customers lip gloss!!! Absolutely disgusting."
• "The food arrived the prawn jacket potato was swimming in what look like milk."
• "The roast potatoes were of the frozen variety and barely cooked."
• "The Salmon and Prawn Linguine’s were more like something from the Chinese take away."
• "Lovely pub, but sadly let down by very poor food."
• "When we received the food it was either overcooked or swimming in sauce"
• "The food leaves a lot to be desired. Sunday roast comes medium rare like it or not."

Value for Money

Pros:

• "Great prices."
• "Amazing value and very delicious."
• "The prices were very reasonable compared to the other pubs in the village."
• "Food and drink is very good and value for money."
• "Reasonably priced good food."
• "delicious food and well priced drinks"
• "Very good value for money too."

Cons:

• "Not many choice of beers and none that any of us liked."
• "Cost over £10.00 for pint of lager and pint of orange and water"
• "For 2 of us it was £92 we had in total 4 drinks and 2 steak dinners with a dessert."
• "Prices where extortionate"
• "The prices are a little steep it was £10 for a pint and a lime and soda water."
• "Sunday roast a little expensive at £14."
• "shocked at £15...30. For 3 pints...hello we're local"

Ambiance and Location

Pros:

• "Lovely waterside setting."
• "Live music on whilst we there which was a bonus"
• "Lovely beer garden next to the water. Very relaxing and pretty."
• "Great place to stop off for the night if you're boating."
• "Beautiful location for a drink outside on a sunny day alongside the river."
• "Right on the side of the broads, plenty of outdoor seating"
• "Beautiful riverside pub with views and extensive beer garden."

Cons:

• "Rip off Britain. This place has gone down in our estimation."
• "limited expensive lunch menu"
• "Dogs are allowed in the heated terrace area but not in the pub."
• "Menu different from online and on the front door."
• "Not the best atmosphere for a meal out"
• "There's something of Great Yarmouth about the place, horrid replacement double glazing."
• "Menu choices non-existent"

Accessibility and Facilities

Pros:

• "Free mooring if dining here."
• "There are also moorings directly onto the river."
• "Due to unforeseen circumstances my wife had to use a wheelchair, we stayed in the Tracara opposite, has we approached the New Inn a member of staff literally ran out and placed a 6' ramp before us to aid entry."
• "The Inn is wheelchair accessible."
• "They couldn't do any more for our doggies."
• "Toilets are just inside the entrance and they are clean and accessible."
• "Dog friendly throughout too."

Cons:

• "3 of us had to help her in the toilet."
• "Expensive mooring fees which are non returnable and not offset at all against the meal."
• "Plus recently found out we would be charged £15 to Moor here, should we visit in our boat."
• "Mooring is £15, most expensive found yet."
• "They don't have dedicated disabled toilets."
• "Allows locals to smoke in non smoking area."
• "Used to have an arcade and was really family friendly. The arcade has shut and it was the quietest I've ever seen it for the summer holidays."