Hollow Tree Reviews Summary

Staff and Service

Pros:

• "Staff were very polite and helpful food was served quickly but did not lack on quality."
• "Staff were friendly and helpful."
• "The staff are exceptional - best in any pub in the locality."
• "Our server Lewis was attentive and made sure my allergies were cared for."
• "Friendly, efficient and respectful staff."
• "Always a friendly welcome when we walk in the door."
• "The young staff were very attentive and clear about social distancing."

Cons:

• "Staff seemed more interested in their own conversations behind the bar/kitchen door than the customers."
• "Highly dissatisfied and would definitely not recommend to anyone, avoid people!!!"
• "Poor management lack of training in staff."
• "Staff didn't give a monkeys."
• "The waiters were useless because we waited for over an hour for someone to take our order."
• "No one asked If happy with the meal and very few staff so we left."
• "The staff had a minimum service attitude."

Food Quality

Pros:

• "Good to find a pub that serves grilled fish."
• "Food was very good and service was very quick - without rushing us."
• "The level of service and quality of food was great, the manager was superb."
• "The steak was cooked too perfection and the pizza was amazing."
• "Steaks were brilliant cooked exactly as asked and the flame grill adds great flavor!"
• "The freshly made pizzas are fantastic."
• "The food was delicious. Best sticky toffee pudding ever."

Cons:

• "I had a fish finger sandwich which was decidedly underwhelming, the bread was really dry on the outside."
• "One of the worst pub food I ever tasted."
• "The pizza looked like it was just chucked together last minute."
• "Tasted really bad for a £14 pitcher."
• "The food was abominable. None of our party were happy with their meals."
• "Some food was nice but stone cold and not served on hot plates!"
• "Last three times it’s been inedible in terms of overcooking."

Atmosphere and Decor

Pros:

• "There was a friendly atmosphere and cheering Christmassy decorations."
• "Live band in on Friday night. People up dancing and having a great time."
• "Nice and quiet, good looking interior and deco."
• "It feels friendly and cosy and welcomes everyone."
• "Fantastic environment, great staff and warm atmosphere."
• "Good atmosphere. Parking is very good."
• "Great for kids with lovely play area and a great atmosphere for families with children."

Cons:

• "Can be a noisy place at times too."
• "A rather grubby pub that needs a good cleaning. Decor looking dated and needs a touch up."
• "Horrible quality. Straight out of the freezer."
• "The place was very cold."
• "Place was virtually empty and some had brought their own cans to drink."
• "Because we had dogs they put us near the television where men had gathered watching football matches."
• "Very poor organisation. If you wanna waste your time and waiting for your order long time and in the end do not get this - is perfect place!!!"

Value for Money

Pros:

• "Prices are great and staff are super friendly and helpful."
• "Food was nice and reasonably priced."
• "Portion sizes were great too."
• "Prices were value for money."
• "Food was good for an ok price, £9 for a fairly decent burger."
• "Price of one pizza is a little steep but two for one deal works all the time."
• "Food is good and affordable :)"

Cons:

• "They seem to have stopped doing 2-For-1 deals."
• "The food was pleasant, but very expensive for what it is."
• "All in all for £42 it was very very overpriced, had better for £10."
• "Not cheap either, so awful overpriced food."
• "Nachos were definitely not worth almost £10!"
• "Pitchers of soft drinks are especially bad value."
• "....update...2 for 1 finished, too expensive now."