Address: The Hill, Ranworth, Norwich NR13 6AB, United Kingdom
Phone: +441603270900
Rating: 4.3
based on 242 reviews.
Food Quality
Pros:
"Food was very nice but staff not wearing masks or shields... Toilets (ladies) a disgrace."
"Great food offering a decent bar menu and very reasonable price."
"We were very impressed with our sharing picnic platter lunch. So much for the price, and everything of top quality standard and delicious."
"The food we ordered was presented quickly and tasted great."
"Great atmosphere, good tasty food and super service at this pub."
"The Maltsters is a wonderful place for the whole family, including your dog... The food is absolutely gorgeous and good value for money."
"The beer was nice, the food was good with above average portion size and reasonably priced."
Cons:
"Unfortunately, the waiting time for pizza's is ridiculous with no courtesy warning in place."
"I honestly believe the 69p Tesco pizza was better… Wouldn’t recommend, and unfortunately won’t be returning for pizza."
"Having booked earlier in the day, we still had to wait over 90 minutes (without warning), for extremely poor, atrocious food."
"Meal first night ok, could have been hotter, 2nd night food disgusting."
"The food however was really disappointing."
"The mash seemed to be instant smash, and tasted rather odd."
"1hour 50min wait for food! Then it was not cooked properly."
Staff and Service
Pros:
"Most of the staff are very young but they are friendly and eager to please."
"The staff are really lovely. So helpful and kind."
"Brilliant service from the girls behind the bar."
"We were very impressed with the attentive staff, who were very helpful, knowledgeable and accommodating."
"Employee Mark top man, we had a groupon that we couldn't get from our phone! Mark went the extra mile for us and sorted it."
"Service was good and staff very friendly."
"Staff fantastic, friendly and thoughtful."
Cons:
"Staff were all young and were often laughing and childish."
"Staff were brilliant and went all out to help when a very heavy storm came over."
"Food not bad but overpriced for what you got, oldest waitress was about fifteen, then served by a boy about ten, must have been the owners son, very unprofessional !!"
"The place I full of young staff who have no idea about customer service."
"We were shown to a table and told by the waitress/barmaid that she'd be back to take our drinks order in a minute. However we were totally forgotten about."
"Service is not timed right though with serving meals."
"Dreadful service, completely ignored us while the staff chatted amongst themselves."
Atmosphere and Location
Pros:
"We visited the pub while on a few days break it’s in a beautiful location by the river."
"Lovely Visit to a very Welcoming pub had a few Drinks and some lovely food."
"Nice pub grub in the heart of the broads, serving was quick with a good selection of choices, including for vegetarian, outside area well kept."
"Brill location and very very busy in the summer."
"Whenever we go on the Norfolk broads we always make sure to stop here as the atmosphere is amazing."
"Fab pub and garden overlooking the Staithe."
"Great location near the broad."
Cons:
"Parking is free, but the car was rammed the day we visited in August."
"What a shame but this location is not what it used to be."
"But the cleanliness of the pub was not very good. The toilets were very dirty and smelly."
"Overall didn't like it... Social distancing was appalling."
"THIS PLACE IS TO BE AVOIDED IN HIGH SUMMER AS THEY CLEARLY CANNOT COPE."
"Great quiet setting in a sleepy part of the Norfolk broads. Situated within spitting distance of the broad itself."
"Such a shame great location with overnight parking with toilets if you use the pub."