"Sarah was very professional in explaining how & what was going to happen, very assuring throughout my procedure."
"Sarah did a home visit and cleared my mum’s ears of wax. Mum was anxious before the procedure but Sarah had a lovely way about her and as a result mum was very relaxed through the whole process."
"Sarah was professional, caring and knowledgeable. Going out of her way to fit me in between clients."
"Sarah was very polite, accommodating, professional and friendly. I couldn’t have felt more comfortable and reassured."
"Sarah was very professional and highly skilled at her job - I had ear suction and water irrigation where needed all done with minimum fuss."
"Sarah was very professional and knowledgeable and I would not hesitate to see her again."
"Sarah is professional, honest and friendly. I cleaned my ears with her (Ear Clear Bristol) and I'm very satisfied with the results."
"Sarah is a consummate professional who provides an excellent and competitively priced service."
Cons:
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Customer Experience
Pros:
"Sarah made me feel at ease with my wax removal, made challenging due to narrow ear canals. Very persistent and kept me fully aware of what and why she was doing it."
"Sarah was friendly and extremely professional, she took time to make sure I understood what was happening & that I was comfortable at all stages."
"Sarah is very professional and knowledgeable and I would not hesitate to see her again. She put me at ease and the procedure was painless."
"Sarah was friendly, professional and reassuring. Standards of hygiene are very high. Sarah did a great job of clearing my mum's ears, she was gentle and thorough."
"Sarah was very friendly but also professional and highly skilled at her job - I had ear suction and water irrigation where needed all done with minimum fuss."
"Sarah is fantastic, both my ears were blocked but one in particular was giving me hearing issues. It had been blocked for over 2 years. Sarah explained what she was doing and amazingly I can now hear everything."
"I found Sarah very helpful and professional, she was able to fit me in at short notice and was very fair with her pricing, good service and I intend to use the service again."
"An Amazingly clean Environment friendly service happy to explain the procedure in full and plain English not rushed and great value for money."
Cons:
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Effectiveness of Treatment
Pros:
"Sarah cleared both ears out as I suffer with wax build up and have to have them done every year, I’ve already told her I’ll be back."
"Sarah was very persistent despite some stubborn wax, but all the time I felt I was in a safe pair of hands. It feels like I have a new set of ears now, thank you!"
"I had really blocked ears and after using olive oil they had got so bad i couldn't hear anything. Sarah cleared my ears after 20 painless minutes...it was such a relief."
"Managed to fit me in for an appointment at short notice due to my ear being blocked. Sarah was very professional in her approach to dealing with my problem and explained everything to me and when I left I could hear again out of my left ear."
"Sarah made sure I was at ease with my wax removal, made challenging due to narrow ear canals. Very persistent and kept me fully aware of what and why she was doing it."
"Had my ears cleared out on Wednesday by Sarah. The whole experience from first contact over the phone to having my ears cleared out was excellent."
"After suffering from blocked ears off and on for many years I booked an appointment with Ear clear Bristol which was recommended to me by a family member. Within half an hour Sarah had examined each ear, removed offending wax and restored my hearing."
"Sarah was friendly, professional and reassuring. Standards of hygiene are very high. Sarah did a great job of clearing my mum's ears, she was gentle and thorough."