"A great place to eat and drink on a budget. The service is always efficient but friendly and the food is decent considering the price."
Cons:
"Very poor service, food cold, long wait for drinks as staff are too busy talking & not social distancing behind the bar."
"Went for breakfast and the service took ages and the table was sooooo sticky to the point I'm sure it wasn't cleaned."
"I newer had as bad service as here in my life!!!!! Barmen just walked out of me and say serve yourself!!!!"
"Shocking, no staff member took us to our table our to make us check-in or check we had masks or sanitise. Ended up just checking in and finding our own table."
"Been waiting an hour for my food!!! People arriving after me getting food....asked the person bringing my drink 3 times, food im told it is running late but now the 3rd person who came after me being served 😡"
"Really slow service waited ages for the food which was cold not even warm."
"Dire poor service some off bar staff ignorant don't think I will be drinking there anymore would rather pay more for a drink elsewhere with happier people pub has really gone down hill in the last year."
Cleanliness
Pros:
"This perfect place of the moon and stars has such a great atmosphere."
"The staff were polite."
"Whilst having a few cups of tea this morning, I saw a female member of staff help an elderly woman make tea/coffee and have a really long chat."
"The manager apologised, (really nice man), and gave us free drinks."
"Visited early morning as we were passing through Romford. Wetherspoons is ideal for breakfasts especially this one as you don't feel squeezed in. Staff did job well and were pleasant."
"Whilst we was eating our dinner a waiter that must of been on break came back and was smiling and clearing tables as soon as possible making the environment look clean and tidy."
"The roof terrace is really nice (the indoors are OK too), the staff is friendly and helpful."
Cons:
"The floor needed to be cleaned, as it seems like it was a common thing to do as there was food under tables where customers weren't sitting."
"It’s cheap with good coffee and drinks. Nice staff. But place is very dirty and similar dirty toilets to many pubs."
"Food not very hot, chips didn't even turn up, cutlery not clean."
"The only table that was available was dirty and was covered with food."
"No milk in either hot drink machines, only option was black tea or black coffee (apparently no milk at all available in the pub)."
"The cleanness was pretty poor. In the corner we were in, there was old menus and rubbish/food.."
"Awful pub. Dirty glass, sticky tables and full of underage drinkers on a Saturday night."
Atmosphere
Pros:
"One of the better pubs in romford if I'm honest. Always lively even throughout the week."
"The new roof area is good and will be appreciated in the warmer weather everything else food is the same above average."
"Since the rooftop opening this place has been buzzing."
"Cosy atmosphere whether you are having a quiet drink of a week day or just warming up before heading somewhere a little more lively on the weekend."
"The roof garden was an absolutely superb addition to the pub."
"A nice pub for a cheap drink. Whenever I've been there, usually early evening there has been a good crowd of people and a nice atmosphere."
"Enjoyable busy pub. Go there because you like cheap drinks, acceptable good edible value food.... And the buzz of a decent vibrant everyday pub!"
Cons:
"Popped in for drinks with friends, too loud to talk, due to lots of late teens early 20's in there getting their quoter of drinks before going clubbing."
"They were loud and disrespectful and broadcasted everything that happened in front of the whole pub."
"Shame though its the buzzing of jittery adolescent teens pretending they can handle 2 pints of Stella and a packet of crisps because they've seen it on TV."
"It was OK. Service was a bit slow. Waited 45 mins for a brownie and a beer but staff were lovely. Not a lot of atmosphere."
"Its nice, but local rif-raf drag it back down."
"Worst experience in a pub since lockdown lifted. Not surprised really. Awful chain of pubs run by a scum bag owner who clearly only cares about maximising profit and no regard for health of staff or punters."
"Pub itself is always unclean, tables need a good wash, bar area always untidy, absolutely filthy dirty pub."
Food Quality
Pros:
"Cheap booze, friendly staff. Awesome breakfasts and mixed grill and tonight I'd add the fish and chips to the list of lovely meals."
"The steak my daughter said was lovely but had to wait to sort out incorrect order after leaving my food cold only gave one peppersauce instead of 2 hence food was cold had to leave the chips from my lackfruit burger due to being cold as waiting for the sauce the jackfruit burger was nice and loads of ice after asking for minimal hence the staff were polite."
"Fab brekkie on father's day. Staff super friendly efficient and approachable.... food was amaaaazing..... proper fry up without being greasy.... no rush to get out.... and the best bit.... 6 fat fry ups and drinks and it didn't come to 30 quid!!!"
"Breakfast at Wetherspoon it’s always good, can’t go wrong with that."
"Food is good here and great value for money."
"The food itself was very nice, I had the BBQ Rips and my parents had steak and we all said the food was lovely."
"Always grateful when I find a Wetherspoon wherever I’m going, because I know that a good breakfast deal is covered!"
Cons:
"Also bad chefs who send out cold food and badly cooked food."
"Food not very hot, chips didn't even turn up, cutlery not clean."
"The food was cold and burgers dry and tasteless. Avoid at all costs."
"Ordered 2 zombie cocktails, 1 had flavour of passion fruit, that was surprising as in the recipe it does not come with passion fruit flavour."
"Shame about the food, spicy peppered chicken thingy, lovely chilli kick, even frozen."
"Just gave the moon and stars another shot for dinner this time. Burgers not hard to mess up. How wrong was I."
"Unfortunately my meal was served with a frozen center twice."
Value for Money
Pros:
"I visited this pub just for something to eat its a weatherspoons so cheap and cheer full I ordered the stake it was OK but I was only half way my meal and the floor manager came over and asked if I had eaten some mozzarella Fries that he put on my table by mistake I said yes then he was very rude and demanding me to pay for them."
"It’s cheap with good coffee and drinks. Nice staff. But place is very dirty and similar dirty toilets to many pubs."
"Cheap booze, friendly staff. Awesome breakfasts and mixed grill and tonight I'd add the fish and chips to the list of lovely meals."
"Excellent value for money in hornchurch and Romford may not be the Ritz but you can get change from a tenner and as much latte as you can manage."
"A great place to eat and drink on a budget. The service is always efficient but friendly and the food is decent considering the price."
"Enjoyable busy pub. Go there because you like cheap drinks, acceptable good edible value food.... And the buzz of a decent vibrant everyday pub!"