Address: Bridgwater Rd, Bristol, BS13 8AG, United Kingdom
Phone: +441275392441
Rating: 4.3
based on 283 reviews.
Accommodation Quality
Pros:
"Room was lovely and warm. (Air conditioning)"
"Lovely clean room, with lovely crisp white bed linen."
"Rooms r clean and tidy, modern, rooms aren't cleaned everyday, but that's not an issue."
"Very nice restaurant I feel it's starting to get a little bit expensive."
Cons:
"The room was freezing. The heater only blew hot air for 5 minutes then started blowing cold."
"Currently in the hotel, it’s 10.00 and we are all trying to get some sleep... The walls are paper thin."
"The room...was absolutely beautiful 5 star, clean and ample of space, shower and bathroom was perfect. We were moved to a twin due to arriving too early and the room was lovely but the bathroom needed updating."
"Stopped for breakfast after an early morning flight into Bristol Airport... Only complaint was the price of drinks, two glasses of orange juice and a glass of apple juice £10.50."
Service Quality
Pros:
"Food was served quickly and was delicious. Staff were really friendly and welcoming."
"Staff were really friendly and efficient- nothing was too much trouble."
"Keanu is a real asset to the restaurant, nothing too much trouble and very engaging."
"The best and most friendly service anywhere. The staff are real credit to themselves and the company."
Cons:
"The one star is for the toilets which were lovely, clean and modern... We stopped for lunch today, ordering sandwiches and drinks... Both meals were stodgy, unpleasant, lacking substance and not worth the money."
"Stopped for breakfast... food was quick and very good. Only complaint was the price of drinks."
"Limited menu compared to other places but enough choices and specials available... Dog friendly on the ground floor."
"We had a very testy Christmas meal... The only small negative is that there is no mocktail menu."
Location & Accessibility
Pros:
"Parking was free and close enough to the rooms."
"Location less ideal but you can get public transport into Bristol with the stop just by it. Great for a family get together."
"Convenient for the airport and there's an Italian restaurant a few hundred yards away."
"A nice large eatery on The A38 on route to Bristol Airport."
Cons:
"The car park is awful full of pot holes and is so near the main road all you can hear is traffic."
"I met four ex-colleagues here for lunch. The car parking was horrendous - badly laid out and poorly signed."
"'View of Clifton bridge' might suggest it's close, but it's not...unless you're driving."