Address: 67 Seamoor Rd, Westbourne, Bournemouth BH4 9AE, United Kingdom
Phone: +441202119976
Rating: 4.3
based on 161 reviews.
Food Quality
Pros:
"Food was good, not amazing but kind of what you would expect for this kind of place."
"Had the camembert and onion soup to stay followed by the minute steak and poulet brenton. The steak was ok for the price and the rest of the food was lovely."
"Food is very nice and lovely presentation, prices are affordable and a good variety to choose from."
"Absolutely loved our evening here. Food was good, great garlic mushrooms, camembert, moules, and creme broulais, topped off by wonderful cheerful service from all the staff."
"The Croque Monsieurs were so tasty and the cakes were cute and very tasty too, the scone was lovely with a hint of cinnamon…."
"Every dish we ordered was stunning in presentation and taste."
"Food was really good and the waitresses were all using face covered see through masks and very attentive."
Cons:
"So disappointed as was hoping to have moules and prawns, instead it was burgers, salad or beef bourguignon, choice of 3 starters and 3 puds."
"Our dinner was then clearly sped to cook resulting in unedible food even the manager tried it and said it wasn’t good."
"One of the worst meals we have ever had. The mussels were full of grit and cracked shell and inedible."
"Whilst the staff were great, the food was pretty rubbish, very bland and average flavours and dishes that simply are not balanced."
"We were offered over cooked, dry food of our main course."
"The size of the portion of accompanying mashed potato was very small especially considering a price of £16.95 and was not enough to soak up the juices from the sauce."
"A bit disappointed this visit - whilst the service was good - food was really salty."
Service
Pros:
"The team were very friendly and welcoming and I had no issues - we got everything we expected in good time and thoroughly enjoyed the experience."
"The wait staff were incredibly friendly."
"Myself and my partner had such a wonderful experience at Cafe Rouge, our waitress Dagmara could not have been more professional or helpful!"
"Staff were great and service was just right."
"Staff rushed off their feet yet unfailingly friendly."
"The service is excellent and the atmosphere created by the warm welcome is very friendly."
"Excellent service and food was amazing, really friendly and accommodating staff."
Cons:
"Also fire doors don’t close and stairs are dangerous."
"They were a little rude and abrupt."
"Staff are disorganised and slow - we waited 30 minutes for a glass if tap water and a cup of tea!"
"Staff looked like they could not cope."
"Service a little slow for a simple 'Croque-Madame' when half of the restaurant was not filled."
"Wouldn't go back given this was a special meal completely spoilt when there was nothing on the voucher saying it was a limited menu!!!"
"The ‘manager’ who said she wasn’t really in charge, was ‘on seasonal’ and ‘wouldn’t have had two new starters on the same day’ was useless and unconcerned."
Atmosphere & Decor
Pros:
"This place has a nice chilled out atmosphere with a variety of spaces."
"Lovely and beautiful place, very nice interior, cozy and comfortable, yet elegant."
"The decor is great and I spent ages admiring the quirky french look of the place."
"Love the atmosphere and decor too."
"What an amazing atmosphere I really felt like I was in France! The music, the atmosphere, the decoration all made such an impression on me and my missus - we had just the nicest time."
"The restaurant has a great atmosphere; it feels like a cosy, suave bistro containing interesting decor."
"Lovely restaurant with a great ambiance."
Cons:
"Very upset was made to feel different due to being in a wheelchair was put in conservatory when clearly there was room in the main lounge."
"Any table close to the entrance feel the cold breeze coming from the door during the cold seasons."
"The inside is very cozy and nicely decorated, but a bit old because of the building."
"Also, the whole place looks so run down. The ceiling had mould on it and was being supported by a number of posts to stop it collapsing (how can that be safe)."
"Nice place, very busy even with Soc' distancing. A bit too noisy for me hence only four stars, but that's just a preference."
Value for Money
Pros:
"We go here using Tesco vouchers. The food is excellent."
"If you have any Tesco’s vouchers I recommend exchanging them for cafe rouge vouchers as 5 pound in Tesco’s vouchers works out to be £20 in cafe rouge vouchers."
"Set menu such good value for money."
"Great value for money."
"Food was of a high quality and very good value."
"Excellent value for money breakfast. Thick tasty Cumberland sausage yummy."
"Really good size portions and such good value."
Cons:
"Over £5 for a 330ml Leffe."
"For nearly £20, this was unacceptable."
"Meals now appear significantly smaller."
"£75 for some olives 2 steaks a beer and a glass of wine is disgusting."
"Steaks over-cooked, too many frites & under-cooked."
"Food expensive for what you get so make sure you have some sort of voucher."