Prezzo Italian Restaurant Bournemouth West Central Reviews Summary

Ambiance and Comfort

Pros:

• "The ambiance is really nice, with really comfy booths and a spacious and relaxed feel to the restaurant."
• "Good sized portions great value for money, true authentic Italian style dining."

Cons:

• "Atmosphere wasn’t great and the salad position for a main was small."
• "So it was a quiet Friday afternoon but the service was so slow."

Service

Pros:

• "Busy at the time we went but still served quickly."
• "Staff are very friendly. Food was served quickly."
• "The lady who served us was brilliant! She was super helpful and polite."
• "The waiting staff were friendly and hospitable especially Gabriella."

Cons:

• "Once we were able to come in the same manager showed us to the table with what appeared to me as a bit of a attitude."
• "Toilets looked very run down by the way. Off the 2 men's toilets, one had no working lock."
• "It took ages to be served, I mean ages."
• "Overall the waitress was really good but sounds like some management issues lead to many of the issues we experienced."

Food Quality

Pros:

• "The pizza was nice, cooked in their woodfired pizza ovens."
• "All the food was very nice. Sticky toffee pudding had a strong after taste of coffee which was strange and I didn’t like it but my boyfriend tried it and he liked it."
• "Garlic bread with mozzarella and caramelized onions was just great…mozzarella bites good as well!"
• "Best Calamari I've ever had to start, beautifully cooked Sea bass for main and a delicious Sicilian lemon meringue for dessert."

Cons:

• "The starter was good apart from the gluten free 'bread' which was horrible."
• "Turned up at 4pm today, asked politely if there was a table of 5 available for food. The front of house staff member was extremely rude saying ‘no’."
• "Awful food! We ordered a meat calzone and truffle fries and an undercooked vegetarian calzone arrived and no fries."
• "The Gluten free menu has an exceptional selection. So many it's nice to be dining without feeling like an afterthought."

Value for Money

Pros:

• "Good offers to be found as well if you look around!"
• "I had the 3 dishes for £18.95 from the menu, which is an offer from Monday to Thursday only."
• "We spent 57£ including two Pepsi and a side of fries. Atmosphere is nice and the waitress are nice and attentive."

Cons:

• "Service was lovely. Seemed fairly expensive but food was good. Around £80 for starters, mains and desserts plus two drinks each (soft)."
• "The service was good but unfortunately the food tarnished what was good! The food wasn’t the best I have ever had, the food was loop warm and didn’t really have much taste to it."
• "Ordered a gin with lemonade, was given the smallest bottle of lemonade to add to my gin. This didn't even fill the glass halfway. Considering I was paying a tenner for the drink I would expect it to be filled."