Address: 4 Blenheim St, London, W1S 1LB, United Kingdom
Phone: +442071659506
Rating: 4.6
based on 109 reviews.
Quality of Sushi
Pros:
"This was the best sushi I had in London, and I have been to dozens of sushi restaurants."
"Food is excellent but definitely pricey."
"Sushi here is top quality the selection of tuna nigiri were extremely tasty, fresh and perfectly seasoned."
"Outstanding seafood - highly recommend the tuna in jalapeño sauce, the salmon in ponzu sauce."
"Sea urchin is probably the best I ever had in London, very fresh and tasty."
"By far, the best sushi in London!!! The service was also really accommodating and friendly."
"The best japanese sushi i’ve had in London, and i’ve visited many locations serving sushi."
"Incredible. Sat at the sushi bar in front of the chef and went for the Omakase menu."
Cons:
"The most ridiculous was the rice, one bowl of rice was priced at £4.00, we were served one bowl but charged 2x£4.00."
"Felt like a complete rip off, wondering if I should have gone to Citizens Advice."
"Scallop is slightly overcooked and a little bit too hard inside."
"However, the staff was a bit rushed. They would ask quite frequently if we ready to order."
"I don’t usually write reviews, but this is one that I have to get off my chest… My partner and I both experienced terrible food poisoning after eating here."
"It was a very ordinary omakase. The chef and waiter didn't want to admit that they overcooked a piece of burnt fish."
"In a nutshell, the chef forgot the customer's food preference and also forgot to serve all 10 pieces in the omakase course."
"Came for the early bird lunch special - unreal value for the quality of sushi, especially in a location like this."
Customer Service
Pros:
"The waiter and overall service was great."
"Super attentive service and detail oriented, without making you feel uncomfortable, just the right balance."
"Staff were extremely friendly, attentive and behaved with professionalism."
"Service was quick but not pushy at all and we were able to enjoy a leisurely meal."
"The service team here are friendly and attentive."
"Very friendly staff and high quality food."
"The staff were excellent and very attentive without hovering so the whole night was very enjoyable!"
"Service is awesome, the staff being very friendly and helpful."
Cons:
"Worst service ever. The whole omakase experience was squeezed in 1h30min."
"It’s a horrible experience. We booked for 3 people at the counter and when we arrived we were put on to table service."
"All the manager should have done is say sorry but he never did it. Arrogant manager."
"Worst service I have ever encountered!!!! Booked for a birthday and when we arrived the rude girl at the door told us the entire counter was booked out by a party at 20.30."
"There were available seats in the restaurant but instead rejected to take us."
"Really disappointed by the quality / preparation / presentation of the dishes with an unbalanced price tag all over the menu, given the quality of them."
"Can’t fault this place decor wise, it’s really private and cool. The food was ok but at this price point it wasn’t really at the same standard as its competitors."
"I had a set lunch bento menu. Excellent food, fresh ingredients and balanced tastes. Attentive and extremely polite service, cozy and slightly sophisticated atmosphere."
Ambiance and Setting
Pros:
"It really felt like being in Japan."
"The restaurant isn’t large but it has a lovey peaceful atmosphere that works for any occasion."
"Outdoor space was cozy, with blankets, heating and roof - very important for London."
"This is proper Japanese food, delivered with precision by the sushi chefs and the staff."
"Lovely, cozy decore. Brilliant and friendly service."
"An amazing fine dining experience. We had our food at the bar downstairs, perfect place for it."
"Authentic Japanese Experience Having been to Japan, Cube transports you back to Kyoto with delicious sushi and small plates."
"The food was sooooo fresh and we left feeling refreshed and happy. Chef and staff have a huge attention to detail and make customers feel welcomed."
Cons:
"There should be more effort put into the ambiance for £100+ per person."
"Once you enter, the restaurant is so messy and looks nothing like the pictures."
"The restaurant turned out to be absolutely tiny and with literally no atmosphere so oh well but the service we received was absolutely atrocious!!"
"Atmosphere was nice and seemingly very attentive service but not quite... for example, they did not help getting our coats after the meal and we had to look for our coats in the dark among other customers' coats."
"No dishes stood out as being excellent or worth mentioning which I think is somewhat negative."
"If you like Japanese cuisine this is one of the best places to visit in London."
"The cleanliness was 5 star, the produce was fresh (extremely fresh)."
"Simply some of the freshest, tastiest and authentic Japanese cuisine available in London."