Address: Unit 5, Great Northern Retail Park, Leeds Rd, Huddersfield HD1 6ND, United Kingdom
Rating: 3.8
based on 139 reviews.
Customer Service
Pros:
"Within 5 minutes I was offered a brand new replacement phone without any hassle or argument."
"The one member of staff that was serving was attentive and Professional...he was rushed off his feet due to staff illness but was ready to serve straight after finishing with a smile and willingness got my new phone happy customer."
"Returned a 40 Toshiba Freeview TV, friendly staff helped me get a refund of 219 pounds processed when it reaches warehouse that is really great service at HUDDERSFIELD."
"The girl who served us to day was brilliant. Very knowledgeable, not at all pushy."
"Thank you young man for enabling this older lady to keep her memories with her xxx Customer service over and above what I expected xxx"
"Absolutely fantastic customer service, I was having trouble working one of the headphones on display and finding a set of headphones within my budget, but a staff member came to my side and helped me decide on the perfect pair of headphones."
"Just had a mind blowing level of great customer service from Katie on customer services and Mirhad on white goods."
Cons:
"This is a one star. If it was available to do a zero star I will put in in a zero star."
"Once again waited ages for a member of staff to assist. The member of staff knew nothing about the products I was interested in."
"The staff do not care to help when you walk in, they just stand talking to each other about anything other than work."
"Abysmal service from the greeter."
"If I could give the service zero stars I would. Stood waiting to be served and been completely ignored after asking for assistance, as well as rude staff."
"Customer service here is absolutely deplorable, I went and tried to pick up a hob that my landlord had ordered, and was met with a woman whom said I cant give you it unless I have the last 4 digits of the card."
"The staff are rude and ignorant and really do not care."
Product Availability and Stock
Pros:
"I have just recently purchased a JBL Bluetooth speaker from Currys in Huddersfield and I am delighted with this product and also equally delighted with the great advice I got in store."
"The staff were very helpful when I was ordering my drone it came in one day."
"We found the prices in the store comparable to what we'd found online."
"The store is clean well lit and maintained."
"Great place for all electrical and mobiles. Competitive prices and some v good deals."
"Happy with our experience."
"We found her courteous and very professional whilst dealing with us."
Cons:
"Very poor. Went to buy computer monitor for home use."
"AVOID shop elsewhere."
"Lied about being able to bring stair climbing equipment."
"Very disappointing visit, I was interested in 2 Dyson cordless vacuums, neither was in stock, and store couldn't order online for me."
"T.V on display but surprise surprise non available after 'checking stock'."
"Been told they are all new displays of laptops, I chose 3 types of laptops 2 out of stock and you couldn't place an order with them."
"Some items were out of stock."
Store Experience
Pros:
"Easy too park & free! Great store full of the latest stuff!"
"It's a big store. Big car park. Other stores around so your shopping trip becomes more useful."
"Would use the store again rather than buy online."
"Good experience- and would use again."
"The staff left us alone so we could browse, not pushy at all."
"Dealing with great customer service is an absolute breath of fresh air and I can honestly say I got that from Katie and her colleagues."
"My experience at Curry's was very positive."
Cons:
"SHOP ELSEWHERE."
"Website states this place is open today, Saturday 7th Dec 19 till 6pm. However it’s closed for refurbishment."
"Your customer shopping experience is very disappointing."
"My experience was terrible at this branch and I won’t be going back and using Curry’s again."
"Failed to deliver on THREE separate occasions."
"Smaller shop than other Currys, didn't have what I wanted."