Brecon Mountain Railway Reviews Summary

Scenery and Views

Pros:

• "Great little railway, climbs high up the mountain for great views, then back down, stopping partway for a brief rest."
• "The train journey was a great experience. It took us through the National Park where the view was amazing."
• "Highly recommended! Lots of history, stunning views, and a great gift shop."
• "Really nice hidden gem... really enjoyable and some amazing scenery which you wouldn't see without going on this."
• "Lovely views whilst travelling on the train; if you like water, trees and mountains."
• "Some of the route leads to beautiful views."
• "Wonderful Santa experience! As always, the train was immaculate and the views from the railway spectacular."

Cons:

• "No scenery to speak of, only going through the forest with a quick view of a reservoir."
• "Most of the views are obscured by the trees lining the track."
• "Scenery disappointing."
• "For me this was a letdown. The scenery is nothing special."

Staff and Service

Pros:

• "Friendly staff. Booked afternoon tea in the cafe which was amazing and way above my expectations."
• "The staff were amazing even had ice cream for the dog & a birthday balloon & card for my mum."
• "All the staff are very friendly."
• "All the staff from booking clerk, shop assistant and train crew were all very polite and helpful."
• "All staff were friendly and helpful."
• "The staff are always welcoming and very friendly throughout - always ready to help!"
• "The staff were EXCELLENT! So helpful and kind!"

Cons:

• "Train Conductor didn't seem to know anything about the train."
• "Shop staff were too busy chatting to pay any attention but when they finally noticed me at the counter gave me the wrong train times."
• "The staff were not very friendly, felt it was very expensive for what was on offer."
• "All staff seemed unhappy."

Facilities and Amenities

Pros:

• "Nice cafe, gift shop, view into the workshop and model railway."
• "Nice and clean both in the station and the train carriages."
• "There's a stop on the way back at Pontsticill Station where the cafe serves a tasty selection of cakes and coffee."
• "There is plenty of free parking onsite."
• "Large carpark and cafe on site."
• "The station is well kept with a cafe, toilets and gift shop."
• "Cafe and good facilities at Pant station."

Cons:

• "The only slight glitch was trying to get out of the car park after as people from the next train parked wherever they wanted blocking you in."
• "The platform is horrible to walk along as a tide of people coming off the train and trying to get to it make it a slow and frustrating process as it is too narrow."
• "The cafeteria on the return leg is nicely situated and the coffee is good, but they don't serve hot food anymore which was a little disappointing."
• "The cafe at the half way stop was expensive & not enough food for the passengers of the train."

Value for Money

Pros:

• "Good value for a great trip through beautiful countryside."
• "This is something I would definitely recommend, reasonably priced and a lovely trip up the Mountain with views across the Brecon."
• "It was very fairly priced and I can imagine the reservoir would look even better on a sunny day!"
• "Good price."

Cons:

• "Cost little overpriced for the experience. With no discount for OAPs or local residents."
• "Train ticket £20/person. I felt it's a bit overpriced."
• "It's rather expensive for what it offers."
• "£20 nearly per person is a far too expensive and not value for money."
• "Price was £20 p.p a bit steep for a 15 min train ride each way."
• "Very expensive for the experience."
• "Quite expensive for what it was."

Comfort and Accessibility

Pros:

• "Suitable for all ages and great accessibility."
• "Both the Pant and Pontsticill Railway Stations are fully accessible. There is special carriage designed to carry manual wheelchairs with ramped access!"
• "Friendly staff, caters for disabilities too."
• "Public restrooms and a huge parking space are available too."
• "Dogs are allowed everywhere inside so that's a bonus!"

Cons:

• "Even though I booked ahead to say I'm bringing a dog, I was given a smaller seat."
• "The train carriages are a bit cramped but as chances are you'll be surrounded by train enthusiasts, it actually adds to the atmosphere."
• "The train is very cramped and the wooden seats uncomfortable."
• "The trains cabins are quite cramped as the seats are small, leaving little leg room."
• "NOT dog friendly when dogs have to pay £4 each to squish on the floor and are totally unwelcome in the cafe."
• "One criticism of the carriages is the space between the face-to-face seats are very restricted for four adults!"
• "Only issue was that we were a bit sqeezed in like sardines."