Address: 7, Thorntons Arcade, Leeds LS1 6LQ, United Kingdom
Phone: +441132445001
Rating: 5.0
based on 182 reviews.
Customer Service
Pros:
"Their service and expertise in sourcing and selling watches exceeded my expectations."
"Prestigious Jewellers’ customer service is absolutely spot on and they are so lovely."
"Couldn’t recommend the service of PJ and team enough."
"Great guys to deal with. Communications were spot on and delivery was super fast."
"Exceptional high street luxury watch company, the service is second to none."
"The customer service from start to finish was superb and I cannot fault anything about these guys."
"Can’t recommend these guys enough they were so hopeful with the sale of my mums watch."
"Amazing service and overall experience when dealing with you guys."
Cons:
"STAY AWAY! During the purchase process they were very nice and helpful but would not show me the photos i asked."
Pricing and Value
Pros:
"PJ is by far the best priced dealership in the north."
"They sourced two watches I was looking for in just a few days, and at great prices too."
"Can’t thank PJ and the rest of the team enough, for the whole experience down at Prestigious. You will not find better customer service, Attention to detail and prices anywhere in the country."
"Purchased a gold date just for my wife from these guys... The watch arrived absolutely 100% as described."
"Excellent personal service, from a high quality small business... Excellent post sales service too."
"I had a wonderful and great experience with prestigious jewellers... Cheaper than the rest in the market."
"They had sourced and delivered the watch as promised by 4 pm the same day. These guys are awesome."
"The price was far better than anywhere else I could find, considering it was a discontinued model, not available from ADs."
Cons:
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Product Quality and Selection
Pros:
"They took great care in understanding my preferences and went the extra mile to find the perfect timepieces for me."
"Terry sourced the perfect watch and met every expectation I had."
"PJ made us feel incredibly welcome and has genuine expertise when it comes to timepieces!"
"I recently bought the Tudor Black Bay Harrods from the guys at Prestigious Jewellers. Excellent service from start to finish."
"I have been searching for a James Cameron for months at a decent price and in great condition. Kay and PJ did not let me down."
"Visited this Jewellers yesterday and purchased a Blue Baton Datejust. The custom we received from Kay was 2nd to none."
"The watch selection at Prestigious Jewellers is amazing and the team made the purchase process incredibly easy."
"Today I collected my Blue SkyDweller Rolex from the guys at Prestigious…Flawless experience from start to finish."
Cons:
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After-Sales Service
Pros:
"Excellent post sales service too. I recommend Prestigious Jewellers as a reliable and trustworthy luxury jewellers."
"The after sales service is amazing too! Would highly recommend these guys to anyone in the market for a luxury designer watch."
"I look forward to doing business with you in future also 😊👌🏽"
"The customer experience from start to finish is absolutely amazing with the team at Prestigious Jewellers."
"Keep up the amazing work PJ!!!!! All the love x"
"I have used these guys on several occasions: both to sell and buy. They have always been professional and always stand by their word when they make a deal."
"Sold a Rolex to Prestigious last year. Very pleasurable experience they offered fair money and where very gentlemanly in their approach."
"I wanted to buy my Dad a watch for hi birthday, i found these guys were extremely helpful and gave me a honest good price for the watch."
Cons:
"After i paid and received the watch, it was clearly not as described and missing a link. The watch would not fit. 2 months later, they have avoided numerous calls, ignored my messages and i still do not have the link or appraisal as promised."