The Castle Inn Reviews Summary

Accommodation

Pros:

• "Room was great, lovely place to stay."
• "This inn is well worth a visit... stay in comfy and well-appointed rooms."
• "Lovely staff, beautiful quaint rooms which were spotless."
• "The rooms looked decently priced as well for those not into the Airbnb app."
• "Room 8 at the top of the building has a very comfortable bed and a huge bathroom and is super quiet at night."
• "The room was beautiful! Clean, spacious, comfortable bed and the bathroom was stunning with jaccuzi bath too."
• "The room we had was full of historical charm whilst still maintaining modern luxuries."

Cons:

• "The first room that we were in had two mattresses and was too high."
• "We were staying in room 7 and the mattress was shockingly bad! Cheap thin and worn out."
• "The only other annoying thing was the creaky flooring, I would have hated to have been in a room below."
• "Plus, our room was extremely noisy- we couldn’t take an afternoon nap or sleep late in the mornings because of the noise."
• "They moved us to another room with a high ceiling and was a bit cold."
• "Just 1 more complaint we had no hot water on our second day in our room so facing a cold wash on a cold day was not ideal!"
• "Be aware there is no parking and you can't park in the village."

Food & Dining

Pros:

• "The pub food was absolutely amazing and rivaled some of the best meals we had during our 2 week UK trip."
• "The food is excellent and served quickly."
• "Both our evening meal and breakfast was top notch."
• "The food was amazing! The vegetarian options were interesting flavorful creative and healthy!"
• "We had the fish and would recommend this on the menu it was cooked with care (best chips I have even eaten) Great value."
• "Food was very delicious, home made and fresh."
• "The food we eat was very tasty, The puddings I highly recommend to try."

Cons:

• "The Scotch Egg was bland."
• "Seriously how long does it take to make an Eton Mess? Not nearly 15 minutes!"
• "So the rabbit terrine starter had bones in, the roast beef was massively over cooked and very dry, then the lemon tart desert pastry was completely raw with the tart cream split."
• "Everything about this pub lunch was awful."
• "Food took ages to come was informed my soup would be straight out and had to wait another 10 minutes."
• "Weird starters (mussels on toast (?) and a very dense ‘soufflé’), and fish for mains which tasted of nothing - bland fish, bland sauce, just so poor yet pricey."
• "Unfortunately, we had an over battered piece of fish, which meant the fish was dry and pretty tasteless and an overcooked piece of pork belly, that needed a steak knife to be requested in order to be cut."

Service & Staff

Pros:

• "Thanks a lot to friendly staff for making us feel welcome."
• "What made our stay, was the lovely staff there. They were so accommodating and friendly, it felt like a home from home."
• "The manager (I hope), Danielle; she made us feel like at home from the very moment when we put our feet in there."
• "Staff were amazing and very welcoming from beginning to end."
• "All the staff were very welcoming with just the right amount of attentiveness."
• "Staff were friendly and helpful and rallied around with dog treats and water for my little dog."
• "Staff were all great, couldn’t be friendlier."

Cons:

• "The atmosphere was just what every good old-pub should be like, welcoming/ on-point/ dog-friendly and attentive…."
• "The staff were very rude and unhelpful!"
• "Staff seemed unpleasant, non engaging and didn’t quite fit the splendour of the historic building."
• "Very rude staff in the restaurant,we went to have dinner and in the town there is only two places to eat."
• "Rude staff members, especially the woman who I assume was the manage who rushed us to order."
• "The waiting staff were rude and showed no attention to detail, didn’t once ask anyone 'how is your meal' 'would you like any drinks' etc."
• "Not welcoming at all. Ordered drinks to sit outside fine and well, came back in for use of the toilet and was told 'there are public toilets just down the road'. So rude!"

Value & Pricing

Pros:

• "The rooms looked decently priced as well for those not into the Airbnb app."
• "We had the fish and would recommend this on the menu it was cooked with care (best chips I have even eaten) Great value."
• "Food is very reasonably priced and the quality is of a very high standard."
• "Price is absolutely relevant!"
• "Pricing is good."
• "My friend and I both ordered the ploughman's lunch priced £11 and we weren't disappointed."
• "Had a pot of tea and two slices of cakes £11.50 Two bottles of water small £2 and large £3.50 total £16."