The Royal Victoria Hotel Reviews Summary

Category: Hotel

Address: Royal Victoria Hotel, Llanberis, Caernarfon LL55 4TY, United Kingdom

Phone: +441286870253

Rating: 4.2
based on 339 reviews.

Location

Pros:

  • "The location is perfect as it's right by the train station and the main path."
  • "We didn’t realise when we booked that it was right at the start of the Llanberis route up Snowdon."
  • "The location is just perfect to explore the area and climb the snowdon."
  • "An ideal location if you're planning on climbing to the Snowdon summit Yr Wyddfa."
  • "A great location for exploring Snowdonia too."
  • "Great location for hiking up Snowden."
  • "Perfect hotel location for photography either up the mountain or other locations."

Cons:

  • "No ground floor rooms and you cannot get onto the pavement without going into the road with a wheelchair as you leave the hotel towards town."
  • "The only let down this time is the cheapest 1 ply toilet roll that's supplied."
  • "The WiFi is very slow, could do with a WiFi booster in the couch house."
  • "Booked because there was no other option in llanberis but decided that I would stay somewhere driving distance for snowdon rather than trying to get accommodation in llanberis."

Food & Dining

Pros:

  • "Food in the bar was good."
  • "Food was boss from the restaurant."
  • "The food was delicious, served quickly and definitely what we needed before our drive home."
  • "The stake and ale pie was cooked amazingly."
  • "Dinner was great, albeit the only complaint being the fact that we had to ask for extra gravy, so not a deal breaker."
  • "Breakfast and dinner were of a high standard with particular mention of the Roast Turkey dinner we enjoyed on the Friday night which was excellent."
  • "The food was all delicious."

Cons:

  • "The food could have been better."
  • "The drinks and food are over priced (a bowl of chips is £4, and theirs about 10 chips in it!)."
  • "The bar prices especially wine, was quite expensive!"
  • "Steak and chips was quite good but £28 each!"
  • "The food was very poor."
  • "The food in the hotel was very average including the breakfast and the price of the beer at the bar was outrageous."
  • "Food in the restaurant was quite expensive and not amazing quality."

Rooms & Comfort

Pros:

  • "The rooms are of a good standard and include large HD LED TV, tea/ coffee making facilities, hair drier, and iron and ironing board."
  • "Parking excellent"
  • "We had a family room which was quite spacious and easily accommodated all our gear."
  • "The rooms were nice and clean."
  • "The room was clean and was lovely room to stay in."
  • "Rooms so warm and comfortable and lovely location."
  • "Rooms are comfortable clean and have everything you need."

Cons:

  • "The rooms are dated and with poor insulation/sound proofing - cane hear people move around me."
  • "The lifts were broken the majority of our stay and there was a flood on the stairs leading to the 3rd floor."
  • "Bath water was brown."
  • "The room booked was a single bed room, it looked the part but i had the worst night sleep."
  • "Room was far too hot with no option to open the window."
  • "Upon getting to room the place looked Very old and tired, Room was very small and basic i.e. no coat hangers no mini fridge only plug socket on 1 side of bed no stool for dresser in room."
  • "The last room we stayed in was a normal double room, unfortunately the condition of the room was terrible."

Service & Staff

Pros:

  • "The hotel staff do a brilliant job - so welcoming and helpful."
  • "Very nice hotel great location clean room nice helpful staff."
  • "The staff was friendly and helpful, the buffet breakfast first class!"
  • "The staff were friendly and efficient."
  • "The hotel staff were wonderful, they couldn't do enough for us."
  • "Staff where polite and helpful."
  • "The staff were amazing, the food was excellent and its right opposite the start of the Llanberis path and station."

Cons:

  • "Friendless staff."
  • "Some staff were great, others indifferent or sometimes unprofessional."
  • "When arrived reception was not very welcoming."
  • "Staff communication is really poor."
  • "Breakfast chef / elderly woman serving breakfast was rude and abrupt."
  • "The only letdown were the staff at the front desk, really rude and miserable."
  • "Service was pretty poor to be honest, we pulled up at the front hoping to ask reception to use said facilities after the group finished the three Peaks challenge and there was no-one there."

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