Billycan Reviews Summary

Staff and Service

Pros:

• "All front of house staff were brilliant, the menu had a great choice."
• "The staff are truly amazing, very friendly and always helpful."
• "Service was fantastic. Friendly and swift."
• "Staff friendly and helpful, very busy even out of season so always best to book."
• "Organised, efficient and friendly staff too!"
• "The service from the staff is always absolutely wonderful."
• "Service was fab, nice and quick, staff were very attentive and came to check on us at least twice after we’d received our food but not in an annoying way!"

Cons:

• "He wasn't overly friendly or interested."
• "The staff were rude when we sent the food back and seemed intoxicated and were smelling of alcohol."
• "Since Friday I have tried numerous times to call to make a reservation but the phone just rings and rings."
• "Staff seemed miserable and just ignored you."
• "Service was also very slow and bad."
• "Firstly when I told the waiter we were only ordering drinks he huffed took the menus and storms off."
• "We met very very poor staff."

Food Quality and Portion Size

Pros:

• "The portion size and quality of the food is amazing."
• "The meals are amazing and huge portions!"
• "Everything cooked to perfection using quality ingredients."
• "Tempura prawns- delicious, calamari, our favourite, juicy mussels aplenty and half a lobster each all delicious."
• "The food was very good and plenty of it."
• "Food was incredible and fit for a king, portion sizes very good."
• "The food in the restaurant was outstanding. Great variety of food and the portion sizes are very large."

Cons:

• "The quantity of food I saw being wasted could definitely feed many other people."
• "The waiter said would might be less, but in fact it was a ridiculous massive portion size, that we were not able to finish."
• "Both main courses we had were overcooked and dry."
• "Previously had delicious Ribs and Chicken done on a bbq and a generous portion of meat on the Ribs. This time poor quality no better than supermarket Ribs no meat fatty and appeared to have been cooked in a microwave."
• "The kebab was tasting more as minced beef burgers."
• "The lamb cutlets were in lack of a nice sauce."
• "The food was not cooked properly, then when it was returned it still wasn't cooked."

Ambiance and Cleanliness

Pros:

• "Great atmosphere! Thank you Billycan for a fab time 😁"
• "With beguiling staff and rotund tasty portions we found ourselves satisfied and sad to leave."
• "The atmosphere was warm and welcoming with a relaxed buzz."
• "The toilets (and whole restaurant tbf) was exceptionally clean!"
• "Brilliant atmosphere."
• "The atmosphere was calm with music playing but still able to hear conversations."
• "Lovely atmosphere and friendly service make this a great place for a meal."

Cons:

• "Someone was smoking which wafted at me in the corridor."
• "It was so loud and noisy we decided to leave."
• "The fault that loses Billycan a star for me was the continuous playing of rather distracting television in two corners of the room."
• "Blinds have long chord adjusters - dangerous with children."
• "No window restrictors - dangerous with children."
• "Rooms can be a bit noisy."
• "Settee broken - requires replacement."

Value and Pricing

Pros:

• "Great prices for the top quality and portion size served."
• "Good value and absolutely massive portions!"
• "Everything was excellent quality and very good value."
• "Such good value for money and good service."
• "Very reasonably priced so excellent value."
• "Great value too all in all a really nice experience."
• "Great food, which is reasonably priced compared to most restaurants in the town."