The Potions Cauldron Reviews Summary

Atmosphere and Setting

Pros:

• "It feels like a bar for witches and wizards."
• "The shop was beautifully set out and made us all feel like we had been transported right into diagon alley."
• "The decor and special effects really added to the experience and fit the vibe of the place perfectly."
• "This quirky place sells treats, drinks and other bits and bobs."
• "The shopkeeper was fun and engaging and the drinks he made for us were quite good."

Cons:

• "My only complaint is that the location is very VERY small, so it’s a little difficult to look around."
• "Firstly, it can be busy and the shop has limited space. Do get prepared for queuing."
• "Shop is super cool but way too small. Only the front selling a few items."
• "Really disappointed with this. You are put in a room asked what potion you would like, the potion’s master spoke way too fast for the kids to keep up and understand."

Staff and Customer Service

Pros:

• "The person working at the counter is always in character and ready to crack jokes."
• "The staff was super nice and funny!!"
• "The member of staff who held our session was confident and outgoing which made our visit very entertaining."
• "Fantastic staff, visited on two different days and all of the staff were super nice."
• "Big shout out to Finny and Kai from your favorite Floridians! The staff are really lovely and excitable."

Cons:

• "Staffs are making rude jokes to us, shaming & humiliating the customers in-front of everyone."
• "Tourist trap with rude staff who think they're funny."
• "The beer was delicious, but a male clerk was very rude."
• "The salesperson was extremely impatient, rolled her eyes and sighed."
• "I am deeply disappointed with the service I received at this establishment. The staff exhibited arrogance."

Drink Quality and Variety

Pros:

• "The shop has a lot of selections for drinks."
• "I had a delicious London Fog (with actual fog on top!)"
• "We purchased a butterbeer to go and loved how all the drinks had nice colours."
• "Drinks were fantastic, and the interactive side of them really brought another element to the night."
• "Lots of fun potion things from Bath to alcohol."

Cons:

• "The taste of their beverage varies so you might want to buy and try different flavours."
• "As a Harry Potter fan, I was disappointed by the Cauldron experience which didn't look like potion making."
• "Ordered the butter beer which was just a bottled drink with whipped cream."
• "I had the butterbeer style drink and in my personal opinion it's just not good."
• "Placed an order online for a large selection of drinks. I would describe each and every one of them as tasting like a flat version of their Tesco equivalent."

Price and Value for Money

Pros:

• "The experience put us all in a really good mood for the rest of the day! You will not be disappointed with the selection of items was that are available or for value for money."
• "It’s very well priced for the experience and was very enjoyable."
• "Fantastic experience. Kai was very entertaining and great fun. My 7 year old has not stopped talking about it and how magical it was."
• "Visited the potion shop for both a bit of retail therapy and to partake in a potion making workshop. Very much worth the money spent."
• "Went today with my grandaughter for the potion making experience and for the price I can highly recommend it."

Cons:

• "This activity is so over priced, boring and a let down."
• "I'm unsure where to start... This activity is so over priced, boring and a let down."
• "Don't waste your money on the potions experience! Concentrated squash in test tubes that you pour into slushie ice and sprinkle with popping candy."
• "Save your money. Buy a bottle of sprite and popping candy from a corner shop for a tenth of the price."
• "It wasn’t my intention to seek a refund or leave any bad reviews but with the dishonesty I felt like I should say something."