Bim's Walthamstow Reviews Summary

Food Quality

Pros:

• "If you are looking for something halal alternative of McDonald's, this is the place you want to try!"
• "Bro, chicken burger supreme is lovely and very comforting! It’s not a fillet but 2 pieces of chicken strips."
• "First of all the line was worth the wait, the quality of these £1 cheese burgers are superior to anything I've had for that price."
• "Quality food nice prices very similar to McDonalds in taste."
• "Originally my first time going Bims I made a large order to try a bit of everything on the menu and couldn't complain."
• "The food is always amazing, this time I made a mistake and ordered the wrong food online, i managed to get through to the restaurant and farooq picked up."
• "They are good cheap and cheerful burgers and nothing more."
• "Bims burgers 5/5 £ - fast food burger joint, burgers were perfect."

Cons:

• "I feel the quality of the food has dropped as compared to the one in Ilford branch."
• "The food was overpriced, bland, and tasteless and the sauce was very watered down."
• "As much as I don’t want to leave this review, I have to. Honestly if you’re reading this, then save your money and do not order from here."
• "Food was on point and the brothers were very helpful and polite. Make sure to check you order before you leave they do a lot of mistake because they are very busy."
• "Ordered the buttermilk chicken sandwich and ended up getting a strip burger instead."
• "Always on point and enjoyable food. Ordered the DZ burger. Was really disappointed. It was completely tasteless."
• "The new staff here are very poor. They do not know how to prepare the burgers with care like before nor do they know what customer service is."
• "For someone who rarely eats red meat, or even burgers in general, their double cheeseburger was AMAZING."

Customer Service

Pros:

• "Every time I go to this place they have amazing customer service."
• "Ahmed spoke to us with respect and was very natural in his demeanor."
• "I had excellent service and delicious food today."
• "Fantastic food, excellent customer service by Ramiez at the till."
• "Went here the other night was served by rameez and farooq really nice and attentive gents."
• "EAST HAM BRANCH - The vibe was so calming and relaxing. The staff were so nice and professional and friendly."
• "The staff is very incompetent. Last time I was here, I spent almost 10 pounds and I threw away all the food, because when I came to pick up the order, the staff laughed at me."
• "I gave this 1 star just because the staff of BIMS Ilford were to busy talking and not working professionally I've ordred my food to takeaway."

Cons:

• "Disgusting service via ubereats. My whole order was left outside 1 time whilst we waited for ages and no communication!"
• "Ordered on deliveroo there is no note options. We didn't want sauce in one of the burgers we tried to call the restaurant but it goes straight to voicemail."
• "Depending on what day and time you go there, you are looking at maybe an hour's wait and that's a lot for a place that does not have seating."
• "Average burgers for cheap. It’s been likened to McDonald’s but when was McDonald’s anything special???"
• "They were not very busy and had wait 30 mins. The chips were warm and the burgers were Lukewarm."
• "What a joke. Waited ages for meal and when device went off we had to go wait 30mins for them to sort out our orders correctly."
• "Can someone from BIMs please engage with the residents of Walthamstow that cannot cope with your rubbish being left on our streets."
• "Customer service is really good had a hiccup once with an UberEats order was sorted immediately definitely recommend to all."