wagamama york Reviews Summary

Food Quality

Pros:

• "Very tasty food."
• "The food was amazing and there are so many vegetarian vegan options available."
• "Everything we ordered was so tasty!"
• "Super filling and reasonably priced food."
• "Fabulous and delicious, as always."
• "The squid balls were delicious and the pork melt in your mouth gorgeous."
• "The food was top notch."

Cons:

• "The miso soup tasted like water and I could barely taste any miso at all."
• "The noodles disintegrated when eaten because they were over cooked and the chicken was tough."
• "Beef ramen basket was tasteless."
• "I had the worst ramen in my life, the noodle is definitely overcooked, the soup has no flavor and the veggies don’t work with the ramen at all."
• "Ordered a chicken firecracker which turned up with very little chicken."
• "The pad thai only tasted like anything when I doused it in soy sauce and chilli oil."
• "The ramen soup was almost tasteless that my friend couldn’t finish it."

Staff and Service

Pros:

• "The staff couldn't do enough for us."
• "The staff were as always friendly and attentive."
• "The staff were fantastic and friendly."
• "The staff were friendly and attentive."
• "All the staff were really welcoming and friendly."
• "The staff are very nice and friendly and when we ordered the service was very good."
• "The staff were very polite and helpful."

Cons:

• "The staff didn't even bother to check on me during the meal."
• "Clearly some of their staff can't follow very simple instructions."
• "Staff didn't seem that bothered as though it was normal."
• "Terrible service, no apology."
• "Host that greeted us was the only member of staff that wasn't hostile to us the entire visit."
• "The server was rude."
• "One of the servers who brought drinks over that looked like a manager was less attentive and just slammed the drinks on the table."

Cleanliness and Atmosphere

Pros:

• "The restaurant had a great vibe and atmosphere."
• "The environment fresh, clean, and comfortable."
• "Very clean and safe in these difficult times."
• "The bathroom was outstanding, so clean, obviously cleaned regularly."
• "It’s the most flawlessly clean wagamama restaurant I ever seen."
• "The restaurant is very clean, spacious and well ventilated making it very comfortable for diners."
• "The restaurant was extremely clean and very covid safe!"

Cons:

• "The atmosphere was a bit too noisy in the bit we were in."
• "The toilets looked like they hadn't been cleaned all day."
• "Everything felt a bit grubby and unclean."
• "Unfortunately what let it down this time was the cleanliness."
• "Restaurant wasn't clean properly."
• "We were served dirty tea cups."
• "Dirty stained tea cups.. informed the staff and he said it was fine the cup was just heavily stained and it wouldn't come off."

Value and Pricing

Pros:

• "It's slightly on the expensive side compared to other restaurants but then I would choose this any day over others."
• "Great for a date as nice atmosphere."
• "2 starters, 4 mains, 4 drinks (including a large Singha!) at £79."
• "The food is delicious and interesting."
• "High quality food for a good price with large portion sizes."
• "Prices are fair and the service is great."
• "Highly recommended this restaurant."

Cons:

• "The 15 pounds Chardonnay wine was old and awful."
• "It might be a little pricey for students so I suggest that you don't do this too often."
• "£7.70 is extortionate for one bottle of Asahi beer."
• "For a highstreet outlet value is always a little contentious."
• "Too expensive and overall bad experience."
• "The one I had, 'chilli ramen', was mostly consisted of bean sprouts."
• "We did have to queue for 20 mins to get in but once inside there were dozens of empty tables."