wagamama bridgend Reviews Summary

Food Quality

Pros:

• "Good food, staff nice and friendly, we've been here quite a few times and the food is good."
• "First time going here, I'd never expected such a fantastic vegan range of food 😋"
• "Food was good, with decent portion sizes."
• "Incredible food and service as always."
• "The pork belly ramen is incredibly tasty."
• "Absolutely amazing food here. My partner and I both had the beef brisket ramen and it's so delicious, every bite tasted as good as the first."
• "The food is always amazing and always fast no matter how busy the kitchen are."

Cons:

• "Grilled chicken ramen was a little bland."
• "The wife's Ramen had hardly any broth."
• "No hoisin in the duck buns, the duck was pretty non-existent too."
• "The noodles were terrible which ruined the whole dish."
• "The katsu curry seem to have a bitter taste to it, not as moreish as I have experienced in other Japanese restaurants."
• "Food was so bland, so little salt or any flavour, that we had to add msg and salt ourselves."
• "Ordered the vegan raman which was far too spicy I couldn't eat it."

Service

Pros:

• "Made our first visit an experience definitely come back again. 10/10 for Luke."
• "They are keen if you got food allergy so they can make adjustments."
• "Staff were apologetic (short staffed), friendly, welcoming and fun which made up for it."
• "The waiters and waitresses were very friendly and helpful."
• "Service from the two lovely ladies was brilliant."
• "Incredible staff. Best service we have ever had when my husband told them of his allergy."
• "Britany is genuinely​ the reason we had an amazing night (along with the delicious food of course!) and would definitely come again."

Cons:

• "Service forced."
• "The manager was telling staff off in front of everyone in the restaurant over something utterly minor."
• "Service was a little slower than id have like with drinks."
• "The manager on shift named AJ, quite blunt and rude on the phone."
• "Service was rubbish - girlfriend's food was brought out, then mine 20 minutes later."
• "Waiters could not be bothered. We had to ask for someone to take the order several times."
• "We were seated then ignored. Waiting staff seemed more concerned with talking to each other than serving customers."

Atmosphere & Cleanliness

Pros:

• "The environment there is great, it feels lively and cultured."
• "Our party included children and they were well catered for."
• "The firecracker did not disappoint. Full of flavour just the right level of spice."
• "Nice atmosphere and spotlessly clean."
• "The place looks always clean and you can see the chefs preparing your food."
• "Loved the food, atmosphere was great."
• "Absolutely stunning food in a lovely setting."

Cons:

• "The entrance area was a bit messy and not very tidy."
• "The table was dirty when we sat down, and the menu was covered in food and noodles which was disgusting."
• "One of the meals had raw chicken in it."
• "They came burnt. So avoiding carcinogens this one was just covered in char."
• "Service very slow: 40 minutes for drinks to arrive."
• "The food was very disappointing."
• "Takeaway service is increasingly disappointing."

Value

Pros:

• "Meal was very quick in arriving and all freshly cooked in the open kitchen."
• "Love the flavours here and when you need to eat gluten free, there's nothing more lovely than your Gluten Free needs being welcomed and accepted like it was normal."
• "Dough chi and chouxnut with black honey are a must if you are a sweet tooth like me!"
• "The Vegatsu curry is a must try! As always fresh food, well cooked and extremely tasty."
• "Stunning food. Gorgeous zingy fresh smoothies."
• "The food was beautiful! Tasty and incredibly filling!"
• "Talk about brilliant value for money."

Cons:

• "Portions are small and way overpriced."
• "However, if you're looking to fill up, be prepared to spend a bit more as the portion sizes are quite small."
• "Great food all be it slightly overpriced imho."
• "It is fast food at very high prices."
• "It's pricey for what it is, especially drinks."
• "Prices going up and quality so poor now."
• "Foods ok but pricey for what essentially is a bowl of rice or noodles."

Special Needs & Allergies

Pros:

• "They are keen if you got food allergy so they can make adjustments."
• "The care taken with dietary requirements was outstanding."
• "Incredible staff. Best service we have ever had when my husband told them of his allergy."
• "I have a nut allergy and they made a note making sure everything I had was suitable."
• "Assured by server and manager that almonds were not used in any item."
• "Our daughter has a peanut allergy and therefore the care and attention provided was 1st class."
• "Were very helpful with my garlic allergy."

Cons:

• "Ordered through Deliveroo and there is no option to remove prawns from a specific dish on the website."
• "Had to wait 10min in queue before entering to be seated."
• "Few times we got quite soggy chilli squid instead of usual crispy texture."
• "Just had a takeaway really disappointed. Yaki udon (my fave) completely bland."
• "Whilst the menu and food is similar and good in most of these places, I have to say our service at this branch was particularly poor."
• "We never received a green tea, however as this is free we just paid and left."
• "One of the meals had raw chicken in it."