Address: 10, Mermaid Quay, Cardiff CF10 5BZ, United Kingdom
Phone: +442920495050
Rating: 4.5
based on 157 reviews.
Food Quality
Pros:
"The sushi tasted fresh and was well made."
"Food is fabulous, plentiful, presented well and extremely tasty."
"Probably the best restaurant in Cardiff Bay. Authentic Japanese food, not cheap but well-prepared and worth every penny."
"The food was extremely tasty and the service was excellent."
"The Salmon and Avocado Maki has a wicked wasabi mayo."
"The food was amazing, had the grilled steak ramen and finished the whole bowl considering ordering more!"
"The food was absolutely delicious! The ramen broth was so flavourful and fresh, and the sushi was possibly the best I’ve had anywhere."
Cons:
"A very poor experience from this place, when I once rated this place."
"So, after waiting for our overpriced, not very good sushi..."
"The salmon was bland and the egg noodles were dry."
"Very poor quality sushi. 'Spicy tuna' maki roll was simply regular tuna with a horrid amount of sriracha sauce poured over the top."
"The food was very mediocre: the salmon in the salmon teriyaki was very dry, the chicken katsu was dry and not crispy."
"Food was a bit bland. Ramen didn’t have much flavour to it."
"Food was ok however, the sashimi made me extremely sick and had a massive stomach ache."
Service
Pros:
"Made us feel very welcome with our baby and it was lovely to be in a venue where it felt natural for breast feeding to happen."
"The staff were lovely."
"Really good quality, fresh ingredients and well priced."
"The staff were really helpful and attentive."
"Staff friendly and welcoming."
"Very impressed with the proprietor, who was dealing with the whole restaurant himself yet still providing quick, friendly service."
"The service was attentive and prompt."
Cons:
"Really nice place, however staff seem uninformed on allergies."
"I complained to the manager and he displayed no sympathy, I am utterly disgusted by the service and the food of such a 'well established' sushi/Japanese restaurant."
"No sight of the manager ... Staff had no clue what to say when asked about the menu and food..."
"The manager ruin the night making a big fuss about our pram taking too much room when the place was literally empty."
"Service can be a little stiff and awkward."
"Staff were curt and tables smelled of bacteria and sticky due to poor cleaning, so hygiene may be an issue here."
"Staff was very cold, took our order in rush and never checked back on us while we were eating nor after we finished."
Atmosphere
Pros:
"It was cool to be able to see the kitchen from the dining area and it didn’t feel cramped, despite being a quaint restaurant."
"The restaurant had a very nice atmosphere- good lighting, clean tables and a lovely set up."
"Restaurant has a nice vibe."
"Atmosphere was relaxed and the staff were polite."
"Ultra-modern seating, glass panelling in shades of bold red and grey walls with industrial lighting creates a stylised urban feel to the eating area."
"Loved the atmosphere of this place."
"The atmosphere is always very inviting, you can even see the kitchen as the food is being prepared!"
Cons:
"Booked a table 2 months in advance to celebrate graduation. With 3 days to go they've just cancelled and told me they're closed for a staff training day."
"No views and little atmosphere. Just OK."
"It can be quite noisy when busy, but that's to be expected, so best to go when not too busy."
"Was an especially hot day so could have done with some air conditioning but overall had a good experience."
"Very disappointed with customer service it was our favourite place until last visit it wasn't busy at all yet it took forever for staff to take our order..."
"The floor of the entire restaurant was coated in grease, felt like I was grease skating."
"Disgusted. Arrived at 8:40 restaurant closes at 10 and waitress instantly refused us entry."
Value
Pros:
"I paid £50.90 for all that, which is OK, I suppose."
"The price for the lunch specials is great value for the same great food."
"Its reasonably priced."
"Food was delicious and with the lunchtime specials great value for money."
"The best Japanese food in Cardiff for a reasonable price."
"Really generous portions and the food tasted amazingly delicious."
"You do spend more then you would in other Japanese food chains but the quality of the food matches what you are paying for so well worth it!"
Cons:
"UPDATE: ...We ended up in McDonald's after paying £80 for three courses on our last visit as we were still hungry so probably won't be back here as often any more :("
"Only downside is that the sushi was quite pricey and the other sushi place around the corner were selling 20 sushi rolls for just £11 vs £12.50 for eight rolls at yakitiro."
"A bit overpriced as well - look to spend around ~£15 for a plate of duck fried rice and ~£14 for a maki roll."
"The place is decent but for the small portion sizes and lack of authentic taste we will not be returning."
"The biggest issue was just that the dishes were relatively expensive for the small portion sizes."
"Unfortunately the portions have now halved and the prices still high so you have to pay an awful lot for a full meal..."